Franklin Diaz Email & Phone Number

Seattle, Wa, Us

Expertise in architecting, developing, and deploying scalable eCommerce applications across diverse tech stacks (C#, MS-SQL, PHP, MySQL, Java, AWS). Proven ability to analyze complex business processes, automate workflows, and leverage data insights to optimize performance and reduce costs.Automation & Efficiency:* Reduced order processing time by 80% for a graphic design firm by developing a C# micro-service that leveraged Amazon Seller Central APIs to generate custom artwork and streamline print queue integration.* Developed a full-stack web-based solution, leveraging barcode scanning, verification logic, and USPS API integration, to eliminate miss-shipments for an e-commerce retailer processing 800+ daily orders.* Created a custom Drupal PHP/MySQL plugin with tabular web-browser editing and version-controlled document management, saving architecture firm 5 hours per week, per project.Data-Driven Optimization:* Enabled near-instantaneous price updates for a 120k+ product catalog using dense BOM metadata and MS SQL stored procedures, ensuring accurate margins and inventory control.* Developed a full-stack solution for pre-building marketing emails that verified product availability and profitability, saving 2-3 hours on each target email.Technical Expertise:* Streamlined artwork creation with an online ecommerce Design Studio for customers. The platform enabled self-service design with text and image uploads. It eliminating graphic design approval and enabled small print orders.* Engineered UPS/USPS API rate calculator for multi-package, expedited orders, ensuring accurate pricing and profit margin protection on mixed-product/free shipping offers.* For a township that generates 50k permits/yr, created kiosks that OCR drivers licenses to generate on-premise permits. Implemented a resilient mainframe architecture to accept RESTful XML calls from multiple locations.* Maintained high-availability Cardano block-producing node on AWS EC2 with 99.9% uptime.

Phoenix, Az, Us

Redesigned e-commerce websites, focusing on responsive design, security, and performance optimization (Page Speed Insights), resulting in a 45% increase in conversion rates and improved customer satisfaction scores. Architected secure and high-performing applications, and optimized database structures and queries (MS SQL). Deployed scalable, high-performing e-commerce platforms utilizing full-stack development (C#, ASP.NET, MS-SQL, HTML/CSS/JS), and integrated with diverse third-party systems (payment gateways, product management, APIs).* Led a cross-functional team of engineers, designers, and system administrators, fostering collaboration and achieving recognition as "Employee of the Year" within 18 months.* Increased operational efficiency through software applications, automation, and strategic policy implementation.* Managed the availability, performance, scalability, and change management of IT infrastructure, resulting in improved efficiency, reduced downtime, and capacity planning.* Strong understanding in ecommerce sites including: sales lifecycle’s, payment collection, product/inventory management and meta-fields, shipments, and multi-store setups* Spearheaded successful deployments of eCommerce platforms, enterprise Microsoft software, Dynamics GP ERP, and internal portals. Collaborated on all phases of development, from design to testing and maintenance, using C#, HTML, CSS, and JavaScript.

Phoenix, Az, Us

Spearheaded the design and implementation of the company’s eCommerce site. Collaborated, designed, developed, tested, maintained, and optimized E-Commerce websites, web portals and windows applications using ASP Visual Basic, HTML, CSS, and JavaScript. Provided website maintenance and support across Firefox, IE, and Safari browsers. Git version control using Visual Studio and Dreamweaver as an IDE. Performance testing and monitoring website traffic/analytics. Diagnosed and resolved website issues.

Master Of Science In Computer Science (Mscs)

Bachelor Of Science In Electronic Engineering