Manny Diaz

Manny Diaz Email and Phone Number

Program Director of Infrastructure at HCL Technologies
Manny Diaz's Location
Tulsa, Oklahoma, United States, United States
Manny Diaz's Contact Details

Manny Diaz personal email

About Manny Diaz

DIRECTOR OF OPERATIONSCost effective, resourceful executive. Improved service delivery in mission critical, high availability computing environments. Over twenty years’ experience proactively analyzing and resolving system problems and failures. Managed over 300 personnel, set up initial operations, relocation's and consolidations for several Fortune 500 companies. Expert at cost containment and quality improvements. Extensive knowledge and experience with Six Sigma quality management techniques. Directed large global services financial firms specializing in banking, credit card and brokerage services.Specialties: General Automation for Consoles paging and event alerts,Data Center Relocation and Consolidation, Technical and Processing innovation for operating large computing enterprises remotely, Six Sigma level processing quality improvements, Disaster Recovery Planning and Execution, Process Standardization for improved and simplified operational execution, Team Building, Training and Staff Development for increased quality.

Manny Diaz's Current Company Details

Program Director of Infrastructure at HCL Technologies
Manny Diaz Work Experience Details
  • Hcl Technologies
    Program Director Of Infrastructure Services Division
    Hcl Technologies Oct 2012 - Dec 2012
    Sunnyvale , California
  • Pride Technologies
    Managing Consultant At Jpmc
    Pride Technologies Feb 2012 - Apr 2012
    Columbus, Ohio Area
    Directed all critical activities, support, governance and service level compliance for a large enterprise wide Oracle data warehouse environment supporting the Mortgage Banking division. Performed as Technology Director while employed with Pride Technologies.
  • Fidelity National Information Services
    Group Executive
    Fidelity National Information Services Aug 2008 - Oct 2009
    Phoenix, Arizona Area
    Managed the critical infrastructure support, governance, and automated clearing house operations for three data centers with an eight million annual operating budget. This consisted of 25 staff members for engineering resources to support facilities and the data center services, and proactive maintenance and replacement of critical equipment as calculated.Implemented standardization of maintenance activities for proactive operations across data centers for capacity planning of critical… Show more Managed the critical infrastructure support, governance, and automated clearing house operations for three data centers with an eight million annual operating budget. This consisted of 25 staff members for engineering resources to support facilities and the data center services, and proactive maintenance and replacement of critical equipment as calculated.Implemented standardization of maintenance activities for proactive operations across data centers for capacity planning of critical power utilization and physical planning for consolidation strategy for long range five year plan.Managed the four million budget and project plan to upgrade power capacity at the Phoenix site as well as ongoing support for HVAC, UPS and generator power delivery platforms.Coordinated with the technical support groups to develop and establish an ongoing ITIL compliant Asset Inventory and Server Virtualization project to reduce operating costs and increase critical infrastructure capability by eliminating facilities incremental power upgrades and leveraging use of data center space.Prevented site related outages due to critical component failures by ensuring adequate levels of back-up and redundancy functions. Show less
  • First Consulting Group
    Director Of Service Delivery (University Hospitals)
    First Consulting Group Jul 2006 - Dec 2007
    Cleveland/Akron, Ohio Area
    Managed two data centers and 80 direct and indirect reports consisting of operational engineering resources from desktop, network, and data center services. Implemented standardization of operations across Wintel server platforms Developed SunGard-based disaster recovery plan Improved availability and reliability of the Z/OS mainframe platform by increasing capacity and implementing database reorganization scheduling. Managed vendor selection process for hardware purchases and maintenance… Show more Managed two data centers and 80 direct and indirect reports consisting of operational engineering resources from desktop, network, and data center services. Implemented standardization of operations across Wintel server platforms Developed SunGard-based disaster recovery plan Improved availability and reliability of the Z/OS mainframe platform by increasing capacity and implementing database reorganization scheduling. Managed vendor selection process for hardware purchases and maintenance, software, security utilities and tools; developed RFPs, assessed pricing and solutions. Conducted cost/benefit analyses for cost reduction projects such as a VMWARE server consolidation plan and a desktop thin client technology rollout. Scoped the requirements for implementing fully synchronous storage solutions with disaster recovery capability across dual data centers. Show less
  • Merrill Lynch
    Director Of Systems Management
    Merrill Lynch Jun 2000 - Mar 2002
    Greater New York City Area
    DIRECTOR, MAINFRAME AUTOMATION 2000 – 2002MERRILL LYNCH • New York, NYImplemented standardization of operations automation across OS/390, Z/OS and Z/VM system images reducing IT cost:Managed vendor selection process, including developing requests, pricing, and solution assessment.Conducted cost/benefit analysis for a project through planned reductions for OS/390 Command Center Operations.Developed and presented the business case to… Show more DIRECTOR, MAINFRAME AUTOMATION 2000 – 2002MERRILL LYNCH • New York, NYImplemented standardization of operations automation across OS/390, Z/OS and Z/VM system images reducing IT cost:Managed vendor selection process, including developing requests, pricing, and solution assessment.Conducted cost/benefit analysis for a project through planned reductions for OS/390 Command Center Operations.Developed and presented the business case to management justifying a $5 million project.Supported development, testing and implementation of a two-site, fully synchronous disaster recovery capability. Mission critical environment provided equities and trading support for daily processing volumes exceeding 2.2 billion transactions. Successfully exercised during 9/11/01 emergency Show less
  • Citigroup
    Vice President Of Data Center Operations
    Citigroup Sep 1986 - Mar 2000
    Las Vegas, Nevada Area
    Managed overall computing environment for multiple data centers. CICS, Adabas, database, networking, OS/390, system recovery, and user support. Robust data center processing environment of 12 OS/390 logical partitions, with over 60 online CICS and databases supporting over 60 million domestic and international customers.Directed construction of $1.5 million Command Center platform for remote data center operations. Became the global corporate operational standard. Planned and directed… Show more Managed overall computing environment for multiple data centers. CICS, Adabas, database, networking, OS/390, system recovery, and user support. Robust data center processing environment of 12 OS/390 logical partitions, with over 60 online CICS and databases supporting over 60 million domestic and international customers.Directed construction of $1.5 million Command Center platform for remote data center operations. Became the global corporate operational standard. Planned and directed consolidation of 21 data centers to three, resulting in $500 million savings. Facilitated staff reduction in data processing environment by implementing automated system consoles, recovery actions saving up to $1.1 million annually. Developed a Six Sigma quality scoring and tracking process to focus on improvements.Managed and operated the expansive credit card portfolio consisting of over 60 million worldwide customers. Show less
  • Hess Corporation
    Assistant Data Center Manager
    Hess Corporation 1985 - 1986
    Tulsa, Oklahoma Area
    Optimized and automated scheduling initiatives. Reduced operational staff by 50% through these initiatives.
  • Bp Amoco
    Supervisor Of Data Center Operations
    Bp Amoco 1974 - 1985
    Tulsa, Oklahoma Area

Manny Diaz Skills

Data Center Disaster Recovery Itil Vendor Management Process Improvement Strategy Service Delivery Management Leadership It Strategy Program Management Business Analysis Virtualization Governance Infrastructure Outsourcing Change Management Executive Management Risk Management It Management Credit Cards Sdlc Team Building Integration Analysis Product Management Crm Banking It Operations Business Process Improvement Cloud Computing It Service Management Professional Services Business Process Enterprise Architecture Pmo It Outsourcing Enterprise Software Business Continuity Saas Call Centers Pmp Continuous Improvement Solution Architecture Business Intelligence Integrity Six Sigma Credit Card Transaction Processing Credit Card Processing

Manny Diaz Education Details

Frequently Asked Questions about Manny Diaz

What is Manny Diaz's role at the current company?

Manny Diaz's current role is Program Director of Infrastructure at HCL Technologies.

What is Manny Diaz's email address?

Manny Diaz's email address is dp****@****aol.com

What schools did Manny Diaz attend?

Manny Diaz attended Tulsa Community College, Nathan Hale High School.

What skills is Manny Diaz known for?

Manny Diaz has skills like Data Center, Disaster Recovery, Itil, Vendor Management, Process Improvement, Strategy, Service Delivery, Management, Leadership, It Strategy, Program Management, Business Analysis.

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