Dibayndu Das Email and Phone Number
Unlocking Potential, Delivering Excellence Passionate about Driving Organizational SuccessWith over 5 years of dynamic experience in management and financial services, I am a seasoned hospitality professional with a knack for data-driven decision-making and unparalleled customer service management. My journey, fueled by a Bachelor of Business Administration in Human Resource Management from Premier University, Bangladesh, has equipped me with a robust skill set poised to elevate any organization's performance.I specialize in data collection and processing, customer service management, human resources management, and cost-benefit analysis. My track record speaks volumes about my ability to navigate complex challenges and drive tangible results.From my tenure as a Customer Sales Representative at Goodwill Industries International to my role as a Senior Office Administrator in a multinational healthcare group in Bangladesh, I've consistently upheld a commitment to delivering seamless customer experiences while aligning with organizational values and goals.While my roots lie in customer service, my recent foray into Front End Development and UX UI Design has been nothing short of exhilarating. Proficient in Figma, Material-UI, Bootstrap5, MongoDB, Tailwind CSS, React.js, JavaScript, and a suite of other tools, I've honed my craft to deliver cutting-edge solutions that marry form with function.Partnering with me ensures that your organization taps into a wealth of experience and a relentless drive for excellence. Together, we can unlock new possibilities and drive transformative change.Ready to embark on a journey of success? Let's connect and explore how we can collaborate for mutual growth.📩 Email: dibayndu.ca@gmail.com
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Line SupervisorHyundai Auto Canada Corp.Chatham-Kent, On, Ca
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Customer Service RepresentativeGoodwill Industries International Sep 2023 - PresentMcdougall Street, Windsor, Ontario.• Conducting both cash and non-cash transactions for clients.• Promptly and professionally resolving customer concerns and issues.• Providing exceptional customer service during transaction processing and attending to customer inquiries.• Promoting additional products and services that align with customers' needs, thereby generating sales opportunities.• Adhering to security and regulatory policies governing all transactions and offering appropriate guidance.• Collaborating with different internal departments to address client needs and deliver exceptional customer service.
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Travel ConsultantDtravelly Jan 2021 - PresentChattogram, Bangladesh• Consultation with clients to understand their travel preferences, needs and budget constraints.• Design customized travel schedules that include flights, lodging, transportation and activities based on the preferences of clients.• Organize all reservations for flights, hotels, rental cars, tours, and other travel services using booking platforms or direct communication with suppliers.• Craft compelling travel-related content to captivate customer interest and conceptualize diverse marketing posters to promote our offerings effectively.• Stay updated on travel trends, destinations, attractions, and regulations to provide accurate and insightful advice to clients. -
Senior Operation OfficerEvercare Group Feb 2021 - Jun 2023Chattogram, Bangladesh• Ensuring compliance with regulatory requirements and hospital policies, including those related to patient privacy, occupational health, and safety.• Adept at communicating with physicians, nursing staff, patients, family members, and visitors to facilitate smooth admissions and provide excellent service.• Capable of collecting and recording statistical data for analysis, contributing to data-driven decision-making processes.• Committed to complying with Occupational Health and Safety standards to promote a safe work environment for all to detail.• Address employee's needs to uphold operational efficiency without disruption.• Assisting in managing staffing levels, equipment, and supplies to support efficient hospital operations.• Coordinate scheduling for the team, including doctors, nurses, patient care attendants, and security guards, optimizing resources and ensuring adequate coverage at all times. -
Office AdministratorEvercare Group Nov 2019 - Jan 2021Chattogram, Bangladesh• Proficient in relaying messages, greeting visitors, and responding to feedback promptly and courteously.• Skilled in accurately entering and maintaining complete data records.• Capable of handling any issues that arise during office hours efficiently and effectively.• Utilize advanced administrative and analytical skills to oversee daily operations and fulfill assigned duties.• Consistently meet and exceed work standards while adhering to policies and procedures.• Manage tasks such as arranging and printing checks, processing expense reports, and maintaining files. • Prioritize customer satisfaction by assisting staff members with inquiries and concerns promptly.
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Customer Service RepresentativeRobi Axiata Limited Apr 2017 - Oct 2019Chattogram, Bangladesh• Managed diverse customer inquiries, from collections to billing adjustments, ensuring clarity and accuracy throughout.• Maintained precise records of customer accounts, guaranteeing compliance and efficiency in account management processes.• Facilitated seamless payment collection processes, providing customers with clear options and resolving queries promptly.• Conducted detailed research to troubleshoot account discrepancies swiftly, ensuring customer satisfaction.• Inputted meter readings accurately, upholding billing precision and reliability.• Organized field activity filings and reports, optimizing operational efficiency.• Investigated and resolved unbilled consumption issues, safeguarding billing accuracy.• Provided professional front office reception, delivering excellent service to visitors and callers.• Efficiently handled mail sorting and service requests, maintaining smooth office operations.
Dibayndu Das Education Details
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Human Resources Management/Personnel Administration, General -
Collegiate School,Chittagong5.00 -
Chittagong Govt. City College4.80
Frequently Asked Questions about Dibayndu Das
What company does Dibayndu Das work for?
Dibayndu Das works for Hyundai Auto Canada Corp.
What is Dibayndu Das's role at the current company?
Dibayndu Das's current role is Line Supervisor.
What schools did Dibayndu Das attend?
Dibayndu Das attended Premier University, Collegiate School,chittagong, Chittagong Govt. City College.
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