- Building and driving the customer success outcome for this growth stage EdTech Startup.- Driving new business in India and Bangladesh to expand revenues, renewal rates and reducing churn.- Leading internal projects to streamline and aligned the sales, onboarding and success team.- Recruit and training high potential individuals for each functional role.- Managing mix range of B2B SaaS and PaaS products along with white label digital products to build them end to end and deliver within schedule.- Some of the projects managed in last four months from ideation to successfully delivering the products - ClassWise‘s on demand online tutor hiring platform, Denevo Institute’s NIOS student onboarding ERP solution and Skywalk’s digital exam guide mobile application.

Creating web and mobile platform "Map of Me" for millions of young people for a successful school to work transition. Building strategic partnership with corporate for young people to change career and access new startup capital to be able to become high impact sustainable problem solving entrepreneurs.

 Co-founded restaurant tech startup “Tipsy” food discovery app. It works in real time to discover new, trending and top deals based on user behaviors. Extensive researched conducted in local market to understand the gap and prototyped the app in less than 3 months.  The startup was incubated for 3 months with Neoleap LLP in Kolkata and mentored by renowned IIM Kolkata professors. The protype was successfully launched in February 2019. Defined product roadmap and go to market strategy via online marketing and manage P&L. Acquired 100 restaurant partners with 3k users.

 Writing creative brief, lead development, production and delivery of creative assets.  Successfully completed 5 projects for Vishesh Films, T-Series and Eros International in London, Lahore and India.  Successfully launched Kolkata based YouTube channel and added more than 1 Lac subscribers and helped increase watch time, Average percentage view by 50%.  Lead partner onboarding meetings with brands and agency partners. Successfully acquired and managed 10 regular paying clients.

Ecommerce business consultant to FMCG & apparel product manufacturers for USA & EU marketplace, Making strategic selling decision for various online merchant. Choosing right online platform given client’s product range, Product market research and devising the competitive product pricing strategy. Notable client - Kapiva Ayurveda.

 Servicing existing SME clients and acquired 25 New clients within the first year. Assess company financials to offer appropriate financial products like, Working Capitals, Term Loans and Project Finance. Client appraisal for existing Cash Credit and Term Loan limits. Portfolio managed over $3 Million.

 Facilitate transition to recover value in impaired assets of commercial lending for UK lending portfolio. Managed Commercial Banking products including Business Overdraft, Commercial Mortgage, Term Loan and Retail Banking products include House Mortgage, Personal Loan, and Personal Overdraft.  Managed Active lending portfolio of $22 million.  Forecast impairment charge, analyze files for repossession and foreclosure recommendation.

 Lead a team of more than 100 FTEs in global transformation and process management function within the outsourcing center. Average account receivable managed in excess of $1 million per month Formulated and implemented Service Level Agreement (SLA) for 7 different US clients engaged in business of utility, health and telecom sectors.

Complete restaurant operation: Inventory, Surpassing, Store Marking, Employee Scheduling, bar inventory, Customer Service Expectations.