Dick Macdonald Email & Phone Number

Managed all aspects of Warehousing, Transportation, Labor Relations and Information Services for $1.2 billion dollar Retail, Wholesale and Natural Food Supermarket Co.Managed full service Distribution Center with annual operating budget of $30 million.Improved operations with up-to-date systems, equipment and proceses, and with special emphasis on teamwork and human relations.Negotiated and administered CBA's resuling in improved costs, productivity, safety, labor relations, and management rights.Initiated labor standards throughout warehousing and transportation resulting in 30% productivity improvement."First in the marketplace" to negotiate new job classifications and seniority rules resulting in 20% labor cost improvements.Implemented a driver routing and monitoring system that reduced fuel consumption by 15% and increased on-time store deliveries from 85% to 95%."First in the marketplace" to establish modified duty program for injured workers that reduced worker compensation costs by 50%.Implemented a "Shrink Program" that reduced the cost of lost/damaged product (shrink) by $1million.Selected and sponsored state-of-the-art systems initiatives for warehousing, transportation, purchasing, marketing, store operations and human resources."First in the marketplace" to introduce Customer Loyalty/Reward Card Program.First to introduce Self Service Chechouts.

Managed all aspects of Human Resources including: recruitment, employment, training and development, associate communications, benefits and compensation administration, succession planning, performance management, compliance, labor relations and contract negotiations.Delivered outstanding Human Resource services to over 10,000 associates in both the union-free work environments and the unionized workplaces. Created new compensation programs with special emphasis on incentive plans, for example, a "first in the marketplace" bonus program for non-exempt retail store associates based on individual store performance.Personally trained all management personnel on the ways to maintain a union-free environment.Successfully managed company campaigns to protect union-free status during organizing attempts.

Managed retail store division with annual sales of $500 million. Oversaw all operating results and supervised 6 district managers and 18 store managers. Consistently delivered division sales and earnings above budget, and achieved four successive years of record store earnings.Won "Best Division" awards four successive years.Personally created and supervised a Special Store Manager Training Program that improved and accelerated the development of store manager candidates in less than half the traditional timeframe.Continually developed staff into upper management positions.

Ba, Psychology, Management

Executive Management Development Graduate Level Program

Executive Management Development Program