Dickson Chan Email & Phone Number

Hong Kong Sar

Hong Kong Sar

I currently oversight the Cash Client Services delivery across the GCNA region to our Corporates and FI clients. In addition, I still look after the HK Cash Management Ops team to ensure the daily operations are executed efficiently for all segment of the bank.

Hong Kong

Hong Kong

Lead a team of seasoned service managers (90 staffs) to manage the Corporate and FI clients’ daily cash & trade finance transacting needs. In order to achieve this, I will have to define and drive service strategies in alignment against the business objectives and clients' service requirements.

Hong Kong

I am responsible to lead a team of experienced client service managers to support all corporate and FI clients transaction banking servicing needs.I also drive the direction and structure of the service agenda to align with the bank's strategies in creating an improved client banking experience to our clients.

Hong Kong

I am the Head of Transaction Banking Client Management (TBCM) for the top tier corporate clients of Standard Chartered Bank.As a Senior Client Manager, I am responsible for the client experience of the banking service delivered by Standard Chartered Bank. The enhanced client experience would translated into opportunities in deepen client relationship and wallet share.I addition, as the Head of the Client Management team, I am also responsible in drive the service model and structure that we delivery to our clients, which shall be within the Standard Chartered service framework, while provide additional flexibilities to cater specific client needs.In order to perform in my role, I have excellent technical and product skills, as well as excellent interpersonal skills that allow me to solve any technical issues, but also effectively engaged with my clients and stakeholders to deliver the best solution at all time to our clients!I am a great coach, team player with the ability to work alone with discipline to achieve a goal.