Dickson Lo
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Dickson Lo Email & Phone Number

Acting Customer Experience Manager at Air Canada
Location: Greater Vancouver Metropolitan Area, Canada 6 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Acting Customer Experience Manager
Location
Greater Vancouver Metropolitan Area, Canada
Company size

Who is Dickson Lo? Overview

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Quick answer

Dickson Lo is listed as Acting Customer Experience Manager at Air Canada, a with 14961 employees, based in Greater Vancouver Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Dickson Lo.

Dickson Lo previously worked as Station Attendant at Air Canada and Supervisor at Hong Kong Air Cargo Carrier Limited. Dickson Lo holds Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services from Kwantlen Polytechnic University.

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Air Canada

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Profile bio

About Dickson Lo

Dickson Lo is a Acting Customer Experience Manager at Air Canada. He is proficient in Chinese Mandarin.

Current workplace

Dickson Lo's current company

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Air Canada
Air Canada
Acting Customer Experience Manager
montréal, quebec, canada
Website
Employees
14961
AeroLeads page
6 roles

Dickson Lo work experience

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Acting Customer Experience Manager

Current

Responsible for the deployment of manpower resources in a dynamic contact center environment and to anticipate, identify, and resolve staffing issues with a results-oriented approach. Direct movement of the workforce as required to protect performance.

Mar 2023 - Present

Station Attendant

Vancouver, British Columbia, Canada

Supervisor

Hong Kong

- Assist General Manager Operations / Manager, Duty Operations to control, direct and develop policies for the Operations Department to ensure safe, effective and economical operation of Company aircraft.- Deputize for Manager, Duty Operations in his absence.- Control and manage the Operations Control Centre to ensure effective and successful maintenance of all planned flight programs.- Ensure that the operational control of company flight is carried out according to Hong Kong Civil Aviation Department and company requirements.- Ensure that accurate meteorological flight planning, navigation, weight & balance information, and runway performance data is made available for pre-flight briefing.- Ensure that flight crewmembers are provided with all the latest information available that may affect the safety of a flight.

Apr 2019 - Apr 2022

Operations Officer

Hong Kong

In charge of daily flight operations, oversee all flight movement and aircraft rotation and dispatching and releasing flight plans; ensure all flight routing and flight plan filings are correct; Assist to apply scheduled overfly and landing permit; Co-ordinate with engineering department and out station for all operations issues. Liaise with commercial, cargo and engineering department while overseeing matters relating to crew resources and administration. Assisted in setting up Operations Control Centre during start up of the airline.

Oct 2016 - Mar 2019

Flight Planning Officer 2

Hong Kong

Prepare and check Computer Flight Plan, NOTAM and weather information of enroute /destination/ alternates for the assigned flight and perform flight crew briefing

Jul 2016 - Oct 2016

Flight Planning Officer 1

Hong Kong

Prepare and check Computer Flight Plan, NOTAM and weather information of enroute /destination/ alternates for the assigned flight and perform flight crew briefing

Jul 2014 - Jul 2016
Team & coworkers

Colleagues at Air Canada

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1 education record

Dickson Lo education

FAQ

Frequently asked questions about Dickson Lo

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What company does Dickson Lo work for?

Dickson Lo works for Air Canada.

What is Dickson Lo's role at Air Canada?

Dickson Lo is listed as Acting Customer Experience Manager at Air Canada.

Where is Dickson Lo based?

Dickson Lo is based in Greater Vancouver Metropolitan Area, Canada while working with Air Canada.

What companies has Dickson Lo worked for?

Dickson Lo has worked for Air Canada, Hong Kong Air Cargo Carrier Limited, and Jardine Aviation Services Group.

Who are Dickson Lo's colleagues at Air Canada?

Dickson Lo's colleagues at Air Canada include Mustaq Ali, Celine Lachapelle, Brian Dietrich, Maria Rodriguez, and Barbara Trupp.

How can I contact Dickson Lo?

You can use AeroLeads to view verified contact signals for Dickson Lo at Air Canada, including work email, phone, and LinkedIn data when available.

What schools did Dickson Lo attend?

Dickson Lo holds Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services from Kwantlen Polytechnic University.

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