Dickson Ndwiga Email and Phone Number

1.Responding to client queries.e.g visiting client sites to provide support and maintenance services like upgrading their network and servers.2.Maintaining our client hardware and software..e.g blowing dust from the hardware and ensuring the computers have an updated antivirus software.3.Providing new services like installation of new network system,setting up new desktop/laptops.

1.Installation and Configuration of Windows Server 2012 R2 operating system for clients.2.Configuring Microsoft Exchange Mailbox Server for clients.3.Managing and Configuration of Active Directory Domain Services for clients domains.4.Offering ICT support services to clients. e.g backup management, preventive maintenance, etc5.Installation of LAN Networks for clients.6.Prepaing reports and tender documents and writing project proposals.7.Setting up Office 365 and other… Show more 1.Installation and Configuration of Windows Server 2012 R2 operating system for clients.2.Configuring Microsoft Exchange Mailbox Server for clients.3.Managing and Configuration of Active Directory Domain Services for clients domains.4.Offering ICT support services to clients. e.g backup management, preventive maintenance, etc5.Installation of LAN Networks for clients.6.Prepaing reports and tender documents and writing project proposals.7.Setting up Office 365 and other Exchange-based emails for users.8.Training Users on the use of Office 365,Ms.Office 2016,etc Show less

1.Handling clients' issues eg.system failure,browser issues,internet issues.2.Training users on basic IT skills e.g how to use Ms.Office 2013,Ms.dynamis Navision.