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Matt Dickson Email & Phone Number

Chief Operating Officer and Head of CX Practice at Eclipse Telecom LLC
Location: Greater Chicago Area, United States, United States 11 work roles 2 schools
1 work email found @stericycle.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@stericycle.com
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Current company
Role
Chief Operating Officer and Head of CX Practice
Location
Greater Chicago Area, United States, United States

Who is Matt Dickson? Overview

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Quick answer

Matt Dickson is listed as Chief Operating Officer and Head of CX Practice at Eclipse Telecom LLC, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at stericycle.com and a matched LinkedIn profile for Matt Dickson.

Matt Dickson previously worked as Chief Operating Officer & Head of CX Practice at Eclipse Telecom Llc and Senior Vice President of Product, Strategy, and GM of Communication Solutions at Stericycle. Matt Dickson holds Bachelor Of Science, Political Science from Northern Illinois University.

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Email format at Eclipse Telecom LLC

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{first}.{last}@stericycle.com
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Profile bio

About Matt Dickson

Versatile leader with strong operational management experience, with particular expertise in providing IT and process solutions in the healthcare industry. Adept at evaluating business needs and designing strategies for success. Knowledgeable in current technologies, including AI, n-tier application development and virtualization. Resourceful problem solver. Analytical, articulate, and quality-focused.

Current workplace

Matt Dickson's current company

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Eclipse Telecom LLC
Eclipse Telecom Llc
Chief Operating Officer and Head of CX Practice
Chicago, IL, US
AeroLeads page
11 roles

Matt Dickson work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer & Head Of Cx Practice

Current

Chicago, IL, US

Responsible for optimizing internal processes and best practices in support of technology transformation at some of the largest companies in the country. Provide advisory services to enterprise customers who are undergoing technology transformation including selection of technology tools to meet their business needs, optimization of existing technology.

Apr 2023 - Present

Senior Vice President Of Product, Strategy, And Gm Of Communication Solutions

Bannockburn, Illinois, US

Create go-forward strategy and optimize operations for technology enabled solutions focused on addressing healthcare systems problems focused around access, activation, and adherence. Responsible for 850 employees in software development, PMO, operations, implementations, client services, and contact center. In a 3-year period, while having ownership of.

Jul 2019 - Apr 2023

Vice President, Data Analytics

Conduent Payment Integrity Solutions (Formerly, Xerox Recovery Services)

Provide vision and direction for Analytics group tasked with the design and implementation of machine learning models that predict overpayments from health care payers. Additionally, leverage analytics to improve internal processes, identify cost saving opportunities and the creation of new product offerings. Developed machine learning models to predict.

Oct 2013 - Jun 2019

Vice President, Centers Of Expertise

Xerox Services

Managed 100+ diverse staff members spanning 2 lines of business, 4 divisions, and 5 countries. Plan and guide all aspects of solution delivery for infrastructure and software within organization producing $150 million in annual recurring revenue. Reduced IT expenditures by 30% within first 6 months in role through operational efficiencies, gained by.

Oct 2010 - Oct 2013

Vice President, Mis

Acs Recovery Services (Formerly Primax Recoveries)

Directed IT solutions delivery for $65 million division providing paid claim recovery services to national healthcare payers. Defined technical and business requirements for large-scale projects. Increased development productivity 20% by implementing automated code generation tools and templates. Decreased labor cost 30% by planning and leading transition.

Jan 2010 - Sep 2010

Vice President, Strategic Operations

Acs

Responsible for identifying, creating, and implementing new products to drive revenue growth within line of business. Consulted on existing business process and identified areas for improvement. Specialized in new product development with one product winning product innovation of the year award at group level. Created 3 new products increasing annual.

Jul 2008 - Dec 2009

Strategic Business Unit Manager, Coordination Of Benefits Investigation

Acs Recovery Services (Formerly Primax Recoveries)

Planned and directed operations for $15 million division, continuously identifying opportunities to reduce cost and increase profitability. Boosted revenue 50% within 3 months in position.

Jan 2007 - Jun 2008

Senior Programmer/Analyst

Acs Recovery Services (Formerly Primax Recoveries)

Responsible all aspects of software development lifecycle. Gathered business requirements, translated business requirements to technical requirements, completed unit, functional and integration testing utilizing automated testing tools. Produced annual savings of $250,000 by designing and developing several automation applications.

Oct 2000 - Dec 2006

Head Of Training And Development

Acs Recovery Services (Formerly Primax Recoveries)

Created and implemented training program for all internal employees on Coordination of Benefits. Designed and created system, business process, and training for Medicare Premium Repricing.

May 1998 - Sep 2000

Subrogation Investigator\Trainer

Acs Recovery Services (Formerly Primax Recoveries)

Reserached and investiged medical claims for third party liability (TPL). Trained new employees on TPL rules and regulations.

Sep 1996 - Apr 1998
2 education records

Matt Dickson education

Bachelor Of Science, Political Science

Northern Illinois University

Master'S Degree, Data Analytics

Southern New Hampshire University
FAQ

Frequently asked questions about Matt Dickson

Quick answers generated from the profile data available on this page.

What company does Matt Dickson work for?

Matt Dickson works for Eclipse Telecom LLC.

What is Matt Dickson's role at Eclipse Telecom LLC?

Matt Dickson is listed as Chief Operating Officer and Head of CX Practice at Eclipse Telecom LLC.

What is Matt Dickson's email address?

AeroLeads has found 1 work email signal at @stericycle.com for Matt Dickson at Eclipse Telecom LLC.

Where is Matt Dickson based?

Matt Dickson is based in Greater Chicago Area, United States, United States while working with Eclipse Telecom LLC.

What companies has Matt Dickson worked for?

Matt Dickson has worked for Eclipse Telecom Llc, Stericycle, Conduent Payment Integrity Solutions (Formerly, Xerox Recovery Services), Xerox Services, and Acs Recovery Services (Formerly Primax Recoveries).

How can I contact Matt Dickson?

You can use AeroLeads to view verified contact signals for Matt Dickson at Eclipse Telecom LLC, including work email, phone, and LinkedIn data when available.

What schools did Matt Dickson attend?

Matt Dickson holds Bachelor Of Science, Political Science from Northern Illinois University.

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