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Dicky Taruna Email & Phone Number
Technical Support Staff
at
Panca Budi Tbk
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Staff
Location
Tangerang Regency, Banten, Indonesia
Company size
Who is Dicky Taruna? Overview
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Quick answer
Dicky Taruna is listed as Technical Support Staff at Panca Budi Tbk, a with 71 employees, based in Tangerang Regency, Banten, Indonesia. AeroLeads shows a matched LinkedIn profile for Dicky Taruna.
Dicky Taruna previously worked as IT Application Support (Jr Agent) - Unilever Project at Pt. Ksps and Information Technology Help Desk Technician (HSBC) at Mitra Integrasi Informatika, Pt. Dicky Taruna holds Bachelor'S Degree, Information Technology from Bunda Mulia University.
Company email context
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Panca Budi Tbk
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Profile bio
About Dicky Taruna
Dicky Taruna is a Technical Support Staff at Panca Budi Tbk.
Current workplace
Dicky Taruna's current company
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Panca Budi Tbk
8 roles
Dicky Taruna work experience
A career timeline built from the work history available for this profile.
Technical Support Staff
Current
Mar 2024 - Present
It Application Support (Jr Agent) - Unilever Project
- Distribution Management System (DMS) to support Unilever's customers- Handling tickets, identifying, diagnosing issues, and getting the solution- As the First Layer (L1) or bridging between the End User (Customer) with the IT Development team (Global Team)- Escalate (if needed) unresolved problems to a higher level of support (Global Team)- Follow up and update customer's issue status and progress- Determine the best solution based on the issue and details provided by customers- Coordinate weekly stakeholder sessions to review, analyze, and improve services. Ensure that SLAs are continuously met or exceeded. Identify gaps in services and support- active listening, and effective communication to ensure the team doesn't have problems handling tickets
Oct 2023 - Mar 2024
Information Technology Help Desk Technician (Hsbc)
- Handling tickets, identifying, diagnosing issues, and getting the solution- Escalate (if needed) unresolved problems to a higher level of support (Internal Developer or Specialist Team equivalent)- Follow up and update Co-worker issue status and progress- Determine the best solution based on the issue and details provided by Co-worker- Supporting Evergreen Project (replacing old devices for newer ones), to Ensure co-worker efficiency- Issuing Citrix Workspace for worker use from request to the related parties
Jan 2023 - Aug 2023
Technical Support Staff (Unika Atma Jaya)
- Troubleshooting hardware issue on lecturer devices, provided by campus- Network stabilization monitoring- Maintaining Class computer for Lecturer use- Troubleshooting projector issues
Aug 2022 - Dec 2022
Engineering Positions
Jan 2021 - Sep 2021
Android Developer
Pt. Izzo Cipta Indonesia
- Maintaining currently working Android App (Playtics Montessori) available on playstore- Working on new App for hospital queue management- Connecting API to app
Dec 2019 - Dec 2020
It Support Technician
- Repairing and Troubleshooting broken Laptop and Computer- On-Site visit to customer regarding computer issue- Evergreen project on customer (Lo'real and Garuda airline)
Jul 2018 - Jul 2019
Team & coworkers
Colleagues at Panca Budi Tbk
Other employees you can reach at pancabudi.com. View company contacts for 71 employees →
LF
Luthfan Fadillah
Colleague at Panca Budi TbkTangerang, Banten, Indonesia
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LN
Laurencia Natashya
Colleague at Panca Budi TbkJakarta, Indonesia
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AD
Ardhysa Dimas Wijayanto
Colleague at Panca Budi TbkCentral Java, Indonesia
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VK
Venisa Kang
Colleague at Panca Budi TbkWest Jakarta, Jakarta, Indonesia
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TE
Theresia Elena
Colleague at Panca Budi TbkKota Tangerang, Banten, Indonesia
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MR
Muhammad Ryan Prima
Colleague at Panca Budi TbkMedan, North Sumatra, Indonesia
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AH
Asraf Hidayat
Colleague at Panca Budi TbkJakarta, Indonesia
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IS
Ivan Saputro
Colleague at Panca Budi TbkIndonesia
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MA
Mayshel Angelica
Colleague at Panca Budi TbkKelapa Dua, Banten, Indonesia
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LT
Lorenza Tania
Colleague at Panca Budi TbkTangerang, Banten, Indonesia
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Luthfan Fadillah
Colleague at Panca Budi TbkTangerang, Banten, Indonesia
View →
LN
Laurencia Natashya
Colleague at Panca Budi TbkJakarta, Indonesia
View →
AD
Ardhysa Dimas Wijayanto
Colleague at Panca Budi TbkCentral Java, Indonesia
View →
VK
Venisa Kang
Colleague at Panca Budi TbkWest Jakarta, Jakarta, Indonesia
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TE
Theresia Elena
Colleague at Panca Budi TbkKota Tangerang, Banten, Indonesia
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MR
Muhammad Ryan Prima
Colleague at Panca Budi TbkMedan, North Sumatra, Indonesia
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AH
Asraf Hidayat
Colleague at Panca Budi TbkJakarta, Indonesia
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IS
Ivan Saputro
Colleague at Panca Budi TbkIndonesia
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MA
Mayshel Angelica
Colleague at Panca Budi TbkKelapa Dua, Banten, Indonesia
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LT
Lorenza Tania
Colleague at Panca Budi TbkTangerang, Banten, Indonesia
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1 education record
Dicky Taruna education
FAQ
Frequently asked questions about Dicky Taruna
Quick answers generated from the profile data available on this page.
What company does Dicky Taruna work for?
Dicky Taruna works for Panca Budi Tbk.
What is Dicky Taruna's role at Panca Budi Tbk?
Dicky Taruna is listed as Technical Support Staff at Panca Budi Tbk.
Where is Dicky Taruna based?
Dicky Taruna is based in Tangerang Regency, Banten, Indonesia while working with Panca Budi Tbk.
What companies has Dicky Taruna worked for?
Dicky Taruna has worked for Panca Budi Tbk, Pt. Ksps, Mitra Integrasi Informatika, Pt, Eventus Solution, and Pt. Izzo Cipta Indonesia.
Who are Dicky Taruna's colleagues at Panca Budi Tbk?
Dicky Taruna's colleagues at Panca Budi Tbk include Luthfan Fadillah, Laurencia Natashya, Ardhysa Dimas Wijayanto, Venisa Kang, and Theresia Elena.
How can I contact Dicky Taruna?
You can use AeroLeads to view verified contact signals for Dicky Taruna at Panca Budi Tbk, including work email, phone, and LinkedIn data when available.
What schools did Dicky Taruna attend?
Dicky Taruna holds Bachelor'S Degree, Information Technology from Bunda Mulia University.
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