Dicler Almeida E Mello Email & Phone Number

United States

United States

Phoenix, Arizona, United States

Reporting to the Global Project Manager Director, spearheaded strategic planning, organization, and implementation of projects, ensuring alignment with program goals.Led a multinational team, executing high-impact process optimization projects, resulting in a 10% increase in overall operational efficiency and $1,500,000 annual cost savings.Managed a vast portfolio of clients from the Healthcare, Insurance, Technology, and communications sectors.Streamlined onboarding experience, achieving an 18% reduction in new employee attrition within the first 90 days.Collaborated with stakeholders, including C-level, to ensure program success and maintained proactive communication to address issues promptly.Managed large teams of up to 45 professionals from different departments.

Phoenix, Arizona Area

Managed a team of 19 Sales professionals, achieving a 340% increase in sales by applying direct sales coaching and developing sales tools.Developed action plans based on key metrics analysis, maximizing operational results.Created and presented weekly and quarterly presentations to Program Managers and stakeholders.Served as the Global Success Leader, organizing and sharing best practices in operations across multiple regions.

São Paulo E Região, Brasil

Managed 43 Sales professionals, including Team Leads, Sales Reps, Demand Managers, Trainers, Data Analysts, and Quality Analysts.Expanded the team by 30 Demand Managers and achieved a 170% growth in Partners' revenue.Oversaw financial reports and conducted ROI analyses, providing valuable insights for decision-making.Recognized as Salesforce CRM Guru, serving as Google's principal point of contact in Brazil.

São Paulo E Região, Brasil

Managed a portfolio of around 120 clients and provided technical and strategic support to other Account Strategists.Developed customized Google Ads strategies, achieving exceptional results and driving successful campaigns.Developed partnerships with small and medium Google Ads retailers, increasing profits on target agencies by up to 33%.Received multiple awards, including the Best Campaign Specialist and Americas’ Case of Success Award at Google Summit 2016.

São Paulo, Brazil

Reported to the CEO and managed a team of 7 marketing professionals for the International Aviation Event. Responsible for visual communication, promotions, customer service, attractions, and sponsorships.Met with C-level clients to create personalized proposals for huge sector players.Responsible for all arts and publishing material negotiations. Saved about BRL 100,000.00 in revenue.Held a lead role in major account negotiation meetings generating BRL 1,800,000.00 in Sponsorship and Exhibitors.Created the Public Relations sector, increasing company participation in local media and also helping Non-Government Institutions.

São Paulo, Brazil

Reported to the Regional Manager and managed a team of 12 Sales Specialists.Direct sales operation, responsible for client acquisition and support.Developed a coaching action plan using Growth Hacking tactics which led the team to increase in acquisition by 26% over the span of 3 months.Developed a KPI tracker for Sales Specialists which increased sales coaching effectiveness for Supervisors.

Pós-Graduação Em Administração E Marketing, Business, Management, Marketing, And Related Support Services

Ensino Superior, Completo, Propaganda E Marketing

Técnico Em Informática E Ensino Médio, Informática