Didem Kaya Email & Phone Number

İstanbul, Türkiye

- Carrying out the performance of the C&C KPI' and the accurate reporting relatedto it, with dedicated operational accountability of the full customer portfolio- Carrying out operational performance by ensuring the harmonization of processesand the timely execution of improvement projects- Carrying out a transparent and clear collection cycle across the local and Infosysteam- Improve and manage the end-to-end credit and collections process by identifyingand evaluating credit and collection risks, including the set of proactive mitigationactions.- Managing the process for escalating risks to more senior levels whenappropriate- Maintaining a complete AR portfolio view of all credit and collection risks andmanaging mitigation- Knowing internal controls, auditing, and risk assessments- Ensuring the transparency of credit and collection risk in a proactive way-Track the performance of companies in the market and prepare prospective LVreports-Analyzing and preparing Cash flow reports- Manage the operations of COFACE , CRIF and Findeks

I was responsible for resolving the priority issues in the problem pool of the Carrefoursa sales operation, conducting project assessments, fulfilling feasibility studies and operational requirements, and carrying out all process documentation.

Ankara, Türkiye

Bachelor, Economics

Honor degree

Bachelor'S Degree, Political Science And International Relations