Didem Yeni Email & Phone Number

- Defining the team’s needs correctly and finding resources- Ensuring all the tasks and goals deliver measurable value to the company and support company goals- Prioritizing the tasks and having the motivation to build products/flows to increase efficiency- Managing internal and external relationships on behalf of the Customer Support team- Working closely with all team leads and members, listening to their feedback to make sure that theirneeds are met at regular one-on-one meetings- Supporting the team while they are growing in their role- Managing the interviews and the hiring process from start to end

- Managing the team, providing feedback, and going through performance reviews- Setting up team goals and tracking the progress of tasks weekly/quarterly- Leading and mentoring team members, following crew goals and vision- Experimenting with new ideas and developing flows to improve efficiency

Zeplin is an organized workspace to publish finalized designs, where the entire team can collaborate toship beautiful products together — founded in 2014 (Y Combinator startup) today it has 5+ million users.- Answering user questions and providing solutions for their issues — investigating issues using designfiles, logs, tools (like Stripe, Retool, Mandrill, etc.), databases, and the codebase to figure out the rootcauses and ping the responsible crew if necessary- Listening to their insights about the product, new features, etc.- Working closely with the engineering teams, sharing insights and issues to prioritize them in theroadmap- Testing new releases- Ensuring customer satisfaction by keeping the help site up to date, making sure that our automatedemails are updated/useful, keeping track of metrics

Istanbul, Turkey

Eşya Kütüphanesi is a system that supports sharing and reusing instead of buying thus reducing the use of resources. The platform is based on borrowing from and lending to people around you; your friends, your neighbours and total strangers.

Istanbul, Turkey

Giysicini is an application where you can store your own clothes and create your virtual wardrobe by taking pictures of them or choosing from the brand catalogs.

Istanbul, Turkey

Technology / Value Added Services

Istanbul, Turkey

Operation and Maintenance Department

Bs, Electronics And Communications Engineering

Activities and Societies: TBDGenç Çalışma Grubu - YTÜ IEEE

Education record