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@zeplin.io
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Didem Yeni is listed as Head of Support @ Zeplin | Team Management, Support Operations, Process Improvement at Zeplin, a company with 71 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at zeplin.io and a matched LinkedIn profile for Didem Yeni.
Didem Yeni previously worked as Head of Support at Zeplin and Customer Support Lead at Zeplin. Didem Yeni holds Bs, Electronics And Communications Engineering from Yildiz Technical University.
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AeroLeads found 1 current-domain work email signal for Didem Yeni. Compare company email patterns before reaching out.
With over 8 years of experience in customer support, I am a passionate and driven leader who strives to deliver exceptional service and value to users and stakeholders. I have a strong background in mobile applications, entrepreneurship, and project management, and I am currently the Head of Support at Zeplin, an organized workspace for publishing finalized designs and collaborating with teams.As the Head of Support, I am responsible for defining the team's needs, finding resources, prioritizing tasks, managing internal and external relationships, and ensuring alignment with the company's goals and vision. I work closely with all team leads and members, listening to their feedback, supporting their growth, and facilitating their communication with the engineering teams. I also experiment with new ideas and develop flows to improve efficiency and customer satisfaction.
Listed skills include Mysql, Mobile Applications, Entrepreneurship, Web Development, and 13 others.
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A career timeline built from the work history available for this profile.
- Defining the team’s needs correctly and finding resources- Ensuring all the tasks and goals deliver measurable value to the company and support company goals- Prioritizing the tasks and having the motivation to build products/flows to increase efficiency- Managing internal and external relationships on behalf of the Customer Support team- Working closely.
- Managing the team, providing feedback, and going through performance reviews- Setting up team goals and tracking the progress of tasks weekly/quarterly- Leading and mentoring team members, following crew goals and vision- Experimenting with new ideas and developing flows to improve efficiency
Zeplin is an organized workspace to publish finalized designs, where the entire team can collaborate toship beautiful products together — founded in 2014 (Y Combinator startup) today it has 5+ million users.- Answering user questions and providing solutions for their issues — investigating issues using designfiles, logs, tools (like Stripe, Retool.
Istanbul, Turkey
Eşya Kütüphanesi is a system that supports sharing and reusing instead of buying thus reducing the use of resources. The platform is based on borrowing from and lending to people around you; your friends, your neighbours and total strangers.
Istanbul, Turkey
Giysicini is an application where you can store your own clothes and create your virtual wardrobe by taking pictures of them or choosing from the brand catalogs.
Istanbul, Turkey
Technology / Value Added Services
Other employees you can reach at zeplin.io. View company contacts for 71 employees →
Okan Çimen
Colleague at ZeplinIstanbul, Istanbul, Türkiye, Turkey
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BH
Bedriye Hatip Özgür
Colleague at ZeplinGreater Izmir, Turkey
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RM
Raimundo Martins
Colleague at ZeplinSão Luís, Maranhão, Brazil, Brazil
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YO
Yücel Okçu
Colleague at ZeplinIstanbul, Istanbul, Türkiye, Turkey
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GG
Golu Gopal
Colleague at ZeplinBhopal, Madhya Pradesh, India, India
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MS
Melisa Sener
Colleague at ZeplinIstanbul, Istanbul, Türkiye, Turkey
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KK
Kenan Kasarci
Colleague at ZeplinTürkiye, Turkey
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SD
Sterling Daniels
Colleague at ZeplinWalnut Creek, California, United States, United States
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WL
William Lebowski
Colleague at ZeplinMiami-Fort Lauderdale Area, United States
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YY
Yılmaz Yalın Usanmaz
Colleague at ZeplinIstanbul, Istanbul, Türkiye, Turkey
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Activities and Societies: TBDGenç Çalışma Grubu - YTÜ IEEE
Quick answers generated from the profile data available on this page.
Didem Yeni works for Zeplin.
Didem Yeni is listed as Head of Support @ Zeplin | Team Management, Support Operations, Process Improvement at Zeplin.
AeroLeads has found 1 work email signal at @zeplin.io for Didem Yeni at Zeplin.
Didem Yeni is based in San Francisco, California, United States while working with Zeplin.
Didem Yeni has worked for Zeplin, Zeplin, Inc., Eşya Kütüphanesi, Giysicini, and Avea.
Didem Yeni's colleagues at Zeplin include Okan Çimen, Bedriye Hatip Özgür, Raimundo Martins, Yücel Okçu, and Golu Gopal.
You can use AeroLeads to view verified contact signals for Didem Yeni at Zeplin, including work email, phone, and LinkedIn data when available.
Didem Yeni holds Bs, Electronics And Communications Engineering from Yildiz Technical University.
Didem Yeni is listed with skills including Mysql, Mobile Applications, Entrepreneurship, Web Development, Html, Css, Project Management, and Photoshop.
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