Directed store's social media strategies, significantly elevating brand visibility and sales via compelling content tactics.Assist in monitoring, developing and managing various social networking sites, researching and analyzing competing companies' strategies to refine pages to attract more click-through flow.Resolved customer conflicts adeptly, ensuring satisfaction and preserving positive relationships.

Tutored undergraduate students to enhance knowledge of key course concepts including forecasting, inventory, supply chain, production planning, project management, quality assurance, and queuing operational issues.Developed lesson plans to expand upon course lectures and address collective areas of confusion; identified individual students' academic weaknesses and designed customized learning plans.

- Examined leading competitors' Accounts Payable (AP) models to gain insights into improving the company's AP model.- Applied quantitative and qualitative research and analysis methodologies to provide insights into investigations.