Didier Disero

Didier Disero Email and Phone Number

Head of Operations @ Medi24
Lausanne, VD, CH
Didier Disero's Location
Lausanne, Vaud, Switzerland, Switzerland
Didier Disero's Contact Details

Didier Disero personal email

n/a
About Didier Disero

Over 10 years of management experience in Start-Ups, small and large companies, with a strong focus in customer satisfaction. Initiator of partnerships contributing to the company’s success. Change management facilitator. Recognized leader and appreciated personality who helps people reach their goals by creating an appropriate working environment.

Didier Disero's Current Company Details
Medi24

Medi24

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Head of Operations
Lausanne, VD, CH
Website:
medi24.ch
Employees:
101
Didier Disero Work Experience Details
  • Medi24
    Head Of Operations
    Medi24
    Lausanne, Vd, Ch
  • Groupe Mutuel
    Head Of Partnerships
    Groupe Mutuel Jun 2020 - Present
    Lausanne, Vaud, Switzerland
  • Groupe Mutuel
    Deputy Head Of Business Development
    Groupe Mutuel Jun 2019 - Jun 2020
    Martigny
  • Innopark Suisse Sa
    Project Manager
    Innopark Suisse Sa Nov 2018 - May 2019
    Yverdon
    Conducted a corporate health project, by bringing together multiple internal and external partners. Besides leading the project, I worked more specifically on:- Market research and key data research - Establishing the Business Model using project management tools - Financial analysis and budget management
  • Laserix
    Chief Executive Officer
    Laserix Nov 2016 - Oct 2018
    Lausanne Area, Switzerland
    For Laserix, a start-up in the medical device industry, I• Developed a strategy plan for the industrialisation of a laser device for the treatment of osteoarthritis in horses. • Raised half a million Swiss Francs, created jobs and business partnerships.• Set up SMART objectives based on the Board of Directors' decisions.• Coordinated the administrative, financial and operational activities.• Managed the feasibility study, clinical trials and risk analysis related to the… Show more For Laserix, a start-up in the medical device industry, I• Developed a strategy plan for the industrialisation of a laser device for the treatment of osteoarthritis in horses. • Raised half a million Swiss Francs, created jobs and business partnerships.• Set up SMART objectives based on the Board of Directors' decisions.• Coordinated the administrative, financial and operational activities.• Managed the feasibility study, clinical trials and risk analysis related to the Cartilex technology.Key achievement:Doubled the number of validation cases during the pre-clinical study by increasing the number of partnerships with equine veterinarians in Europe and by reducing the production time by half. Show less
  • Groupe Mutuel
    Business Process Manager - Internal Communication
    Groupe Mutuel Jan 2013 - Jul 2017
    Lausanne Area, Switzerland
    For Groupe Mutuel, one of the top 3 health insurance company in Switzerland, I• Established partnerships with internal and external stakeholders in order to optimise communication flows.• Managed operational process (internal communication and information flow) with a QMS approach.• Conducted internal audits and wrote recommendations reports.• Handled renewal of ISO : 9001 certification.• Managed a team of 50 employees (yearly evaluations, hiring, talent management… Show more For Groupe Mutuel, one of the top 3 health insurance company in Switzerland, I• Established partnerships with internal and external stakeholders in order to optimise communication flows.• Managed operational process (internal communication and information flow) with a QMS approach.• Conducted internal audits and wrote recommendations reports.• Handled renewal of ISO : 9001 certification.• Managed a team of 50 employees (yearly evaluations, hiring, talent management, salary increases).• Gained the trust of members of the direction as a strategic and innovation advisor mainly on customers and employees satisfaction.Key achievement:Initiated and successfully set-up the project “home office”, allowing a 10% decrease in employee-related logistical expenses. Show less
  • Groupe Mutuel
    Team Manager
    Groupe Mutuel Nov 2011 - Dec 2012
    Lausanne, Vaud, Switzerland
    Customer relationship & contracts
  • Valpharmex Sa
    Finance Administration Manager
    Valpharmex Sa Sep 2010 - Oct 2011
    Lausanne Area, Switzerland
    For Valpharmex, a start-up in the pharma industry, I• Produced the financial KPIs, including Budget consolidation and reports to the top management. • Prepared the Financial Reporting & Accounting (Earnings, Balance Sheet and Income Statement) with flawless execution. • Implemented the Sales Order Management System, CRM and the Supply Chain Management. Key achievement:Successfully set-up the finance and administrative departments of a fast growing business reaching a… Show more For Valpharmex, a start-up in the pharma industry, I• Produced the financial KPIs, including Budget consolidation and reports to the top management. • Prepared the Financial Reporting & Accounting (Earnings, Balance Sheet and Income Statement) with flawless execution. • Implemented the Sales Order Management System, CRM and the Supply Chain Management. Key achievement:Successfully set-up the finance and administrative departments of a fast growing business reaching a financial turnover of €40mio during the first year. Show less
  • Nestlé
    Social Media Consultant
    Nestlé Oct 2009 - Aug 2010
    Vevey
    For Nestlé's Corporate Communication department, through my Bachelor thesis, I• Carried out an in-depth analysis of the situation and the needs.• Monitored social media activity during the palm oil crises.• Identified and benchmarked the most relevant tools for listening and engaging with the community. • Prepared a budget estimate for the integration of the proposed solution. Key achievement:Established a strategic report with recommendations that were taken… Show more For Nestlé's Corporate Communication department, through my Bachelor thesis, I• Carried out an in-depth analysis of the situation and the needs.• Monitored social media activity during the palm oil crises.• Identified and benchmarked the most relevant tools for listening and engaging with the community. • Prepared a budget estimate for the integration of the proposed solution. Key achievement:Established a strategic report with recommendations that were taken into account, including the use of “Radian6” as a tool for managing communication on social media. Show less
  • Applied Materials
    External Auditor
    Applied Materials Jul 2008 - Aug 2008
    Lausanne Area, Switzerland
    For Applied Materials, a company providing engineering solutions in the solar industry, I• Performed audit activities in accordance with the company policies.• Provided assistance to Auditor to complete supplier quality audits according to SSQA standards.• Developed standard methodologies to prepare reports. Key achievement:Coordinated the activities between the audited suppliers and the senior auditor concerned.
  • Ovb Vermögensberatung Ag
    Insurance Broker
    Ovb Vermögensberatung Ag Aug 2006 - Jun 2007
    Lausanne Area, Switzerland
    For OVB, a company providing financial advices for indivudals and families, I• Connected with targeted prospects.• Handled insurance benchmarked and analysis according to the client needs.• Offered a wide range of advices to optimise the customer’s patrimony.Key achievements:Constantly expanded my customer portfolio and concluded over 100 contracts within the first 3 months.
  • Self-Employed
    Professional Athlete
    Self-Employed Jul 1996 - Sep 2006
    Toronto, Canada Area
    In the equine industry, with high-end customers in a luxury market, I• Managed the performance of sport horses up to international level, as an athlete and a coach, in different equestrian disciplines (show jumping, eventing, dressage, vaulting).• Managed facilities in Switzerland and Canada from 25 to 60 horses, 5 to 10 employees and up to 150 customers. • Developed strong partnerships with sponsors and horse owners. • Handled the sales of top level horses, supporting the… Show more In the equine industry, with high-end customers in a luxury market, I• Managed the performance of sport horses up to international level, as an athlete and a coach, in different equestrian disciplines (show jumping, eventing, dressage, vaulting).• Managed facilities in Switzerland and Canada from 25 to 60 horses, 5 to 10 employees and up to 150 customers. • Developed strong partnerships with sponsors and horse owners. • Handled the sales of top level horses, supporting the customers through the purchase process (horse selection, veterinary visit, export) Key achievement:Trained two horses for eventing athlete Andrew Nicholson (NZ) and one horse for Ramon Beca (ES) at the Sydney Olympic Games, 2000 Show less

Didier Disero Education Details

Frequently Asked Questions about Didier Disero

What company does Didier Disero work for?

Didier Disero works for Medi24

What is Didier Disero's role at the current company?

Didier Disero's current role is Head of Operations.

What is Didier Disero's email address?

Didier Disero's email address is dd****@****mac.com

What schools did Didier Disero attend?

Didier Disero attended Hec Lausanne - The Faculty Of Business And Economics Of The University Of Lausanne, Sda Bocconi, Heig-Vd.

What are some of Didier Disero's interests?

Didier Disero has interest in Culture, Sports, Social Media Management Travel, Social Media Managementtravel.

Who are Didier Disero's colleagues?

Didier Disero's colleagues are Ruth Meyer, Christine G., Stiefel Myrtha, Jérôme Jacquier, Sandra Visaggio, Matías Valdes Marsans, Nicole Margot.

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