Operational Strategy and Planning:Develop and implement operational strategies aligned with the company’s objectives.Oversee the execution of daily operations and ensure efficiency.Plan and manage the company's operational budget to optimize cost-efficiency.Regulatory Compliance:Ensure that all operations comply with local and international gambling regulations.Liaise with legal and regulatory bodies to keep the company compliant with changes in legislation.Oversee audits and ensure proper documentation and adherence to industry standards.Team Leadership and Management:Led and managed various operational teams, including customer service, IT, finance, and HR.Implement performance metrics and ensure that teams meet their goals and objectives.Technology and Platform Management:Oversee the maintenance and development of the betting platform, ensuring uptime and user satisfaction.Work closely with IT teams to manage and implement new features and services.Ensure data security and integrity, particularly related to customer and transaction data.Risk Management:Develop and implement risk management strategies to mitigate operational risks.Monitor market trends and adjust operations to manage financial and reputational risks effectively.Ensure that contingency plans are in place to handle unexpected operational disruptions.Customer Experience:Oversee customer service operations to ensure a positive customer experience.Implement systems for tracking and analyzing customer feedback to improve services.Financial Management:Oversee financial operations, including budgeting, forecasting, and financial reporting.Work closely with the finance department to ensure accurate and timely financial data.Optimize operational costs while ensuring quality and compliance.

Compiling odds for a wide variety of sporting marketsMonitoring real-time sports events/results and performing live trading (adjustment of odds)Managing the positions of each sport and taking action to ensure maximum profitabilityPerforming competitor analysisMonitoring customers and bet limits (KYC)Monitoring customers betting patterns and making sure risk is mitigatedInvestigate and analyze market trends to obtain insight that assists in the prediction of customer betting patternsObserving competitor activity and making real-time adjustments where appropriateKeeping up-to-date with sporting activity by following sports events and news updatesMaintaining a high level of awareness of the sports betting industryCompiling daily and weekly reports

Sales on clothing

Liability Reporting on a daily basisCustomer Monitoring & ProfilingFraud checks focusing on Bonus abuseProduct Development

Fraud and Risk Management

Gained skills in:Reviewing betting Accounts or collection reports for accuracy. Monitoring the local, national, and international sports betting environment and developing proactive and practical plans to minimize the impact of competitors and enhance the growth of players. Conducting general sports trading i.e., Adjusting of Odds and Margins on Specific Games, Bet Settlement & Cancellations, Jackpot Creation, etc. Setting up Sportsbook

gained skills in:Generating weekly matches to offer predictions and betting insights for subscribers.Monitor dropping odds and identify key betting markets on in-play betting.Daily articles to offer tips on betting and create a bias for selected bookmakers.Promote responsible gaming within online platforms.

Involved in the day to day running of delivery services within the country

Involved in the day to day running of delivery services within the country

Apprenticeship as Monitoring and Evaluation Officer where I gained skills in data collection, data entry and data validation OVC longitudinal Information System (OLIMIS) updates and maintenance, tools orientation to community health workers, data analysis and presentation, and PLHIV support group support supervision.

Worked during the period and acquired skills in life assurance products, Computation of premiums, premium rates and selling of insurance policies to clients.

Worked during the period and acquired skills in life assurance products, Computation of premiums, premium rates and selling of insurance policies to clients.

Industrial Attachment and training under the monitoring and evaluation department. Gained skills in data collection, data analysis, and presentation, experience in using SPSS and OLIMIS software for data analysis, fieldwork in different locations. Made an attachment report at the of the internship period.