Customer Service Intern
Current• Prepare documents for shipment as customs declaration, CO and issue Master truck waybill, Arrival notice, delivery order, documents for customs transit at the border, documents for delivery cargo to ICD (Inland container depot), industrial park…• Respond promptly to customer inquiries such as consolidation schedule, and import-export schedule for LTL and FTL shipment of each country as China, Vietnam, Thai Lan, and Malaysia… Handle and resolve customer complaints• Get orders from customers and request other departments for issuing the booking of customer’s shipments.• Contact customers for documents of their shipment and all information to support customers for import or export their shipment.