I am a Customer Service Representative at Lowe's Companies, Inc., where I pick and pack orders accurately and efficiently. I am also pursuing a Bachelor of Business Administration degree in Accounting from California State Polytechnic University-Pomona, with an expected graduation date of May 2024. My core competencies include organizational development, sales, and customer satisfaction.Before joining Lowe's, I worked as a Flooring Associate and Customer Service Representative at The Home Depot for more than a year, where I provided expertise on different types of flooring materials and their benefits to assist customers in making informed purchasing decisions. I also handled customer inquiries, complaints, and returns with professionalism and courtesy. I am passionate about delivering quality service and products to customers and helping them achieve their home improvement goals. I value teamwork, diversity, and learning, and I am eager to apply my skills and knowledge to new challenges and opportunities in the accounting field.