Scientific Officer
Landstrasse 23, 4303 Kaiseraugst, Ch
• Contacted and proactively supported engineers during the installation and the repair of new andestablished technical equipment, resulting in an enhanced in-house capacity to troubleshoot,minimizing the downside in production due to technical issues and increasing the overall productivityof the lab.• Maintained, updated and created analytical methods and working instruction documents,contributing to a more consistent and standardized way to perform analyses, hence improving theclient satisfaction toward the laboratory outcomes.• Organized and managed with the Lab Manager and other senior staff members the workflow in thelaboratory, resulting in swifter and smoother outcome of the analytical results.• Trained the lab personnel on equipment and/or analytical procedures, resulting in an increasedworkflow efficiency, hence reducing the turnaround time for the customers.• Successfully troubleshooted the lab machinery independently, significantly reducing the costs forinterventions and the machine’s downtime, resulting in a swifter and smoother workflow.• Maintained, updated and established control charts for the laboratory equipment, increasing therobustness of the quality control process, hence increasing the trust and satisfaction of the customerstoward the laboratory outcomes.• Proactively performed customer sample analyses, increasing the analytical throughput of the lab,resulting in a faster data delivery and an increased client satisfaction.• Tested and validated all the laboratory equipment, in order to eliminate analytical errors and biases inthe test results, strengthening the quality of the laboratory outcomes, hence increasing the overallcustomer satisfaction.