Responsibilities: ● Maintainer responsible for 9 plants in South America, including plants in Argentina and Venezuela. Monitoring of the entire network including ensuring the backups of the servers, updating systems and equipment.● Support to users using the Service Desk system (BMC Footprint) and meet the SLA, including the Infinity quality control system and deployment.● Control of the budget of the department and management reports. Ensuring successful internal and external audits SOX, ISO and 5S. Ensuring that internal procedures and policies are followed.Major accomplishments: ● Rollout of 7 servers and more than 70 desktops. Image deployment servers to desktops and laptops automating the process of exchange of computers and maintenance.● Implementation of a new centralized link in the Data Center Jundiaí between plants in South America and headquarters in York with a reduction in the monthly budget by $11,546.20. Segmenting networks bringing a gain of 5x speed faster than before.● Improvement project in UTM network security, deploying Fortigate 300D and ASA 5515-X, reducing the total cost of operation. In order to validate the project was carried out Penteste through the headquarters in York through a specialized company in the United States approved without any reservations. ● Creation and execution of new plants projects involving the entire IT infrastructure, data network creation and telephony, server configurations, Access Control System and Surveillance within large clients such as Danone, Bayer and Mondelez.● Participation in the migration of Backup LTO drives for backup in the cloud using the CommVault program.● Implementation of Software Infinity with the quality of staff on plants in South America, generating Saving for the design of $ 20,000.00 during the negotiations with the company Harbor.

Responsibilities:● Infrastructure Analyst, Help Desk Support users in South America Level 1 and 2 using the Service Desk system. Internal and external audits and software license control.● Configure and maintain the basic network services: DNS, DHCP, WINS, GPOs, SNMP, Terminal Services, etc., servers and systems used by users.Major accomplishments:● Participation in the migration of payroll system in Argentina plant. Rollout of Hardware and Software machines Park 2 plants in Argentina.● Cost reduction project with remanufactured printer supplies, using internal resources, generating a saving of R$ 6,400/year per plant.● Quantum system implementation for quality control, meeting the ISO requirements.

Carry out activities in support Help Desk as the rules and established procedures.