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Diego Chávez Email & Phone Number
Solution Implementation Manager
at
Concentrix Catalyst
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Solution Implementation Manager
Location
Aguascalientes, Mexico
Company size
Who is Diego Chávez? Overview
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Quick answer
Diego Chávez is listed as Solution Implementation Manager at Concentrix Catalyst, a with 174924 employees, based in Aguascalientes, Mexico. AeroLeads shows a matched LinkedIn profile for Diego Chávez.
Diego Chávez previously worked as Project Team Lead at Tech Mahindra and Outage control SPOC - IT Support specialist at Tech Mahindra. Diego Chávez holds Medicine from Universidad Autónoma De Aguascalientes.
Company email context
Email format at Concentrix Catalyst
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Concentrix Catalyst
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Profile bio
About Diego Chávez
My role as Solution Implementation Manager leverages over two years of expertise in the outsourcing/offshoring industry, focusing on seamless technology integration and client satisfaction. The team and I thrive on negotiating and providing technical support, ensuring our solutions align perfectly with client needs.Previously, as a Project Team Lead at Tech Mahindra, I honed my skills in outage control and IT support, which now fuel my current mission to deliver exceptional results. Coaching teams to excel in customer relationship management, we collectively enhance the client experience through active listening and impactful presentations.
Listed skills include Team Leadership, Coaching, Training, People Management, and 20 others.
Current workplace
Diego Chávez's current company
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Concentrix Catalyst
11 roles
Diego Chávez work experience
A career timeline built from the work history available for this profile.
Solution Implementation Manager
Current
Jun 2022 - Present
Project Team Lead
Feb 2022 - Jun 2022
Outage Control Spoc - It Support Specialist
May 2021 - Feb 2022
Information Technology Help Desk Support
Apr 2019 - Feb 2022
Tco Case Manager
Handling manager escalations for HP customer service and tech support departments
Oct 2016 - Apr 2019
May 2016 - Oct 2016
Prime Trainer
Teleperformance Mexico
As prime trainer I served as point of contact between teleperformance and the client.- I was responsible of calibrating the updates from the client's policies and products and our training processes.-Ensure that operations had the information and if required, schedule up-trainings with the agents based on business schedules and availability.-Coordinate the training plans and schedules.-Monitor results and provide constant results reports.-Provide feedback to the training team regarding product updates.
Jan 2014 - Dec 2014
Waiter And Customer Service
Txamizo
Waiter and customer service in Restaurant
Mar 2014 - Jun 2014
Product Trainer
I was in charge of the training process for new hiresProvided the necessary skills to perform their duties as Tech support and billing agents for cable service via telephoneActing as both trainer and supervisor, providing coaching to the new hires
Jul 2012 - Jan 2013
Customer Account Executive
Customer service, billing and tech support of cable service via telephone for customers in the United states
Mar 2012 - Jun 2012
Team & coworkers
Colleagues at Concentrix Catalyst
Other employees you can reach at concentrix.com. View company contacts for 174924 employees →
IB
Italo Brandão
Colleague at Concentrix CatalystFortaleza, Ceará, Brazil
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JA
Jerome Alabat
Colleague at Concentrix CatalystManila, National Capital Region, Philippines
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YS
Yogender Sehrawat
Colleague at Concentrix CatalystDelhi, India
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EK
Eshneet Kaur
Colleague at Concentrix CatalystBritish Columbia, Canada
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JU
Jerónimo Urcuyo Harley
Colleague at Concentrix CatalystHeredia, Costa Rica
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GS
Gilbert Solares
Colleague at Concentrix CatalystNational Capital Region, Philippines
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SG
Shruti Gupta
Colleague at Concentrix CatalystHyderabad, Telangana, India
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MW
Madelynn Williams
Colleague at Concentrix CatalystDumfries, Virginia, United States
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MW
Mayar Wagih
Colleague at Concentrix CatalystEl Sheikh Zaid, Al Jizah, Egypt
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KC
Kartik Chauhan
Colleague at Concentrix CatalystGurugram, Haryana, India
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Italo Brandão
Colleague at Concentrix CatalystFortaleza, Ceará, Brazil
View →
JA
Jerome Alabat
Colleague at Concentrix CatalystManila, National Capital Region, Philippines
View →
YS
Yogender Sehrawat
Colleague at Concentrix CatalystDelhi, India
View →
EK
Eshneet Kaur
Colleague at Concentrix CatalystBritish Columbia, Canada
View →
JU
Jerónimo Urcuyo Harley
Colleague at Concentrix CatalystHeredia, Costa Rica
View →
GS
Gilbert Solares
Colleague at Concentrix CatalystNational Capital Region, Philippines
View →
SG
Shruti Gupta
Colleague at Concentrix CatalystHyderabad, Telangana, India
View →
MW
Madelynn Williams
Colleague at Concentrix CatalystDumfries, Virginia, United States
View →
MW
Mayar Wagih
Colleague at Concentrix CatalystEl Sheikh Zaid, Al Jizah, Egypt
View →
KC
Kartik Chauhan
Colleague at Concentrix CatalystGurugram, Haryana, India
View →
1 education record
Diego Chávez education
FAQ
Frequently asked questions about Diego Chávez
Quick answers generated from the profile data available on this page.
What company does Diego Chávez work for?
Diego Chávez works for Concentrix Catalyst.
What is Diego Chávez's role at Concentrix Catalyst?
Diego Chávez is listed as Solution Implementation Manager at Concentrix Catalyst.
Where is Diego Chávez based?
Diego Chávez is based in Aguascalientes, Mexico while working with Concentrix Catalyst.
What companies has Diego Chávez worked for?
Diego Chávez has worked for Concentrix Catalyst, Tech Mahindra, Teletech, Proenglish Institute, and Teleperformance Mexico.
Who are Diego Chávez's colleagues at Concentrix Catalyst?
Diego Chávez's colleagues at Concentrix Catalyst include Italo Brandão, Jerome Alabat, Yogender Sehrawat, Eshneet Kaur, and Jerónimo Urcuyo Harley.
How can I contact Diego Chávez?
You can use AeroLeads to view verified contact signals for Diego Chávez at Concentrix Catalyst, including work email, phone, and LinkedIn data when available.
What schools did Diego Chávez attend?
Diego Chávez holds Medicine from Universidad Autónoma De Aguascalientes.
What skills is Diego Chávez known for?
Diego Chávez is listed with skills including Team Leadership, Coaching, Training, People Management, Team Building, Leadership, Negotiation, and Telecommunications.
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