Diego Cordero Picado Email & Phone Number

Costa Rica

Costa Rica

• Handling of executive level employment related administrative, data entry, reporting and reconciliation tasks.• Identification of process improvements.• Implementation of new processes or changes to existing ones. • Electronic signature platform architect.• Solving escalated issues partnering with HRBPs, COEs and HRDs for resolution. • HRSS vendor management.• Accountable for maintaining data records pertaining to employee record.• Supporting other HR Shared Service representatives through training, and mentoring.

Costa Rica

• Human resources administrative support: employee and organizational data maintenance: new hires, terminations, transfers, promotions, demotions, non-periodic increases, one-time payments, leave status updates, purchase orders, and reporting.• Administer different U.S. Benefit programs: benefits enrollments, leave of absence administration, employment verification, tuition reimbursement program.• Organizational changes and restructures: digitalization of processes in Latin America, drive digital signature implementation for the LA region.

Costa Rica

• Migration process completed in the headquarters in Minnesota - May 2017. • Query handling specialist: internal and external customer support for general inquires, bank changes, special handling payments, month end closing AP accruals.• Accounts payable processor: processing of invoices, check requests, internal support for stakeholders.

Costa Rica

Financial analyst: human resources finance and general accounting. • Migration process completed in the global center in Montreal - May and June 2016. • Balancing of payroll: preparation and control of reports for the balancing of payroll for the Montreal office.• Analysis, approval and allocation of costs from external HR providers, for immigration expenditures such as relocation of employees, taxation and salaries.• Intercompany transactions: chargebacks between home and host locations for costs of employees on assignment. • Reporting and requisition of payments of employee deductions.• Account reconciliations.

Costa Rica

Billing analyst• Junior analyst: analysis and processing of invoices for customers and processing of payments for transporters. • Senior analyst: processing of approvals, creation of handbooks for billing procedures and system management (2010-2011 project), training of current employees in the new procedures, regular work distribution, management and presentation of team statistics to the managers.• Training for new hires: 3 years of experience, presentation of the company and the process in the billing area. Auditing, evaluation and assessment of the new employees. • Collections and accounts receivable clerk: collections and customer service to regular customers of the company, presentation of analysis and reports to the managers.• Accounts payable clerk: review of purchase orders, creation of payable in the system.Accounting assistant: • Processing of journal entries: month end closing processes, journal entries for regular payments, recurring entries, accruals and wages.• Bank reconciliations.• Cash daily reports: report of inflow and outflow movements and balances, and available cash information. • Filing and payment of taxes in several states: specific taxes related to the activity of the company like highway use tax, transportation taxes, etc.• Financial statements: preparation and presentation (balance sheet, income statements and trial balances.)• Reporting for managers and the board of directors: monthly overviews, key performance indicators, reserves and medical expenses among other internal reports based on the income statements.• Support for external auditing in the headquarters, Florida (February 2012, February 2013, February 2014, August 2014, January 2015, and October 2015): Presentation of reports and general information to the auditors, documents and support for field work, adjustments and work in process activity.

Costa Rica

Accounting Assistant – Cable Tica• Collections Automatic Charges Department: credit card client portfolio management, processing of automatic and manual payments and databases. • Administrative Collection Department: client collection management, customer support for billing information.• Domicile Collection Department: coordination of collection agents, invoice procedures, client portfolio on-line management: suspension and activation procedures.

Bachelor'S Degree, Bussines Administration, Bachelor'S Degree

Bachellor In English, Foreign Languages And Literatures, General, Bachelor'S Degree

High School, Accounting, Tecnico Medio

Activities and Societies: -Technical studies in accounting diploma (commercial and services). -Private accountant license #27406 Colegio.