Diego Cordero Picado Email & Phone Number

Costa Rica

Costa Rica

• Handling of executive level employment related administrative, data entry, reporting and reconciliation tasks.
• Identification of process improvements.
• Implementation of new processes or changes to existing ones.
• Electronic signature platform architect.
• Solving escalated issues partnering with HRBPs, COEs and HRDs for resolution.
• HRSS vendor management.

Costa Rica

• Human resources administrative support: employee and organizational data maintenance: new hires, terminations, transfers, promotions, demotions, non-periodic increases, one-time payments, leave status updates, purchase.
• Administer different U.S. Benefit programs: benefits enrollments, leave of absence administration, employment verification, tuition reimbursement program.
• Organizational changes and restructures: digitalization of processes in Latin America, drive digital signature implementation for the LA region.

Costa Rica

• Migration process completed in the headquarters in Minnesota - May 2017.
• Query handling specialist: internal and external customer support for general inquires, bank changes, special handling payments, month end closing AP accruals.
• Accounts payable processor: processing of invoices, check requests, internal support for stakeholders.

Costa Rica

• Financial analyst: human resources finance and general accounting.
• Migration process completed in the global center in Montreal - May and June 2016.
• Balancing of payroll: preparation and control of reports for the balancing of payroll for the Montreal office.
• Analysis, approval and allocation of costs from external HR providers, for immigration expenditures such as relocation of employees, taxation and salaries.
• Intercompany transactions: chargebacks between home and host locations for costs of employees on assignment.
• Reporting and requisition of payments of employee deductions.

Costa Rica

• Billing analyst
• Junior analyst: analysis and processing of invoices for customers and processing of payments for transporters.
• Senior analyst: processing of approvals, creation of handbooks for billing procedures and system management (2010-2011 project), training of current employees in the new procedures, regular work distribution.
• Training for new hires: 3 years of experience, presentation of the company and the process in the billing area. Auditing, evaluation and assessment of the new employees.
• Collections and accounts receivable clerk: collections and customer service to regular customers of the company, presentation of analysis and reports to the managers.
• Accounts payable clerk: review of purchase orders, creation of payable in the system.Accounting assistant:

Costa Rica

• Accounting Assistant – Cable Tica
• Collections Automatic Charges Department: credit card client portfolio management, processing of automatic and manual payments and databases.
• Administrative Collection Department: client collection management, customer support for billing information.
• Domicile Collection Department: coordination of collection agents, invoice procedures, client portfolio on-line management: suspension and activation procedures.

Bachelor'S Degree, Bussines Administration, Bachelor'S Degree

Bachellor In English, Foreign Languages And Literatures, General, Bachelor'S Degree

High School, Accounting, Tecnico Medio

Activities and Societies: -Technical studies in accounting diploma (commercial and services). -Private accountant license #27406 Colegio.