Client Services Manager
Current- I have developed and trained a special team to attend terminal clean disinfections around Melbourne CBD and the metropolitan area, using a human centered design process to train the staff, proper use of personal.
- Implementation of a rotative rosters to retain workers decreasing staff turnover rate which rocketed during the pandemic.
- Creation of a training booklet to train supervisors and leading hands guaranteeing that the policies and procedures are correctly followed which, reflected in customer satisfaction because of the high standards that.