Planing and developing new features, working on bug fixes and enhancements on the backend

Continual Service Improvement, Innovation and process analysis to ensure and exceed SLA adherence to all teams on a large scale international project.Data analysis, automation, development of projects and monitoring performance.Development of Monthly/Quarterly executive and performance reports to senior leadership.Requirements analysis, specification, system design, integration and deployment of Nexthink use cases to enhance user experience

Advertisement Assessor, providing feedback and analysis on Google advertisements

Developed powershell scripts, batches and .NET Core apps, which were used on all branches of the company. Development of automatic ticket resolution tool, solving up to 300 tickets/month, windows registry checking/updating services to ensure security constraints on banking operations, internal polls, intranet asp.net web pages and productivity tools. Also responsible for local incidents, changes, requests, build and maintenance of the local infrastructure, monitoring system, and worked… Show more Developed powershell scripts, batches and .NET Core apps, which were used on all branches of the company. Development of automatic ticket resolution tool, solving up to 300 tickets/month, windows registry checking/updating services to ensure security constraints on banking operations, internal polls, intranet asp.net web pages and productivity tools. Also responsible for local incidents, changes, requests, build and maintenance of the local infrastructure, monitoring system, and worked on the deployment of the service environment for two of the company’s biggest clients. Show less

Assistance in the routines of the administrative and warehouse department, involving service to operating sector employees, monitoring reports, preparation and control of spreadsheets and files.