As a Product Application Support at Concentrix, I provide Tier 2 support for learning management system (LMS) applications, code deployment planning, Walkme building, QA and support, and manual QA. I work with the Concentrix Catalyst team, the experience design and engineering team of Concentrix, to deliver high-quality solutions for our clients.I have a strong background in data analysis and development, having worked as a DataStage Developer at ProKarma Argentina for 10 months, where I developed and tested data integration processes using IBM DataStage. I also have multiple Coursera certifications in technical support, computer networking, and operating systems, which demonstrate my interest and proficiency in IT and software. I graduated from Centro Docente Catolico in 2016, where I acquired skills in Microsoft Excel, Word, PowerPoint, and Office, as well as food safety. My goal is to leverage my skills and experience to contribute to the success of Concentrix and its clients.