Diego Gomez Email and Phone Number

Created and communicated the process of web development phases including: Planning, Design,Development,Testing, Deployment, Maintenance and Evaluation to various clients.

Participate in the development and implementation of product plans for continual development of the Bark 'n Yapp application in-line with the company’s product development goals.Maintain and improve Bark 'n Yapp’s core web sites and mobile app.

Familiarity with iOS ecosystem: iOS architecture, Xcode, Storyboard, Segue and layout constraints.Version control with bitbucket and troubleshooting bugs in iOS application.Regression testing and reporting.

Contracted to developer main website www.myindustrybrand.com. This was a three week contract that included custom layout design and SEO content management.

Developed and cultivated strong working relationships with all stakeholders: management, partners, suppliers, client, vendors and employees; while ensuring all compliancesEnsured all service standards, knowledge of food and beverage product and job tasks are followed and maintained as outlined in transition plan Conducted daily inspections and audits ensuring that physical and food standards were met Conducted performance reviews, corrective actions and resolved conflicts. This includes timely documentation and follow-up.Work closely with food and beverage teams and chefs to ensure communication for all meals and or events were organized and prepared.Handled all guest correspondence pertaining to food and beverage inquiries, concerns and complaintsImplemented new menu and buffet product layout plan ensuring food & beverage HACCP was met according to corporate and government standards.Coordinated logistics for major renovations to multisite unites while ensuring all airport security protocols were met.

Provide leadership to Facilities & Operations Management Team, develop management team’s leadership & collaboration skills & ensure alignment with corporate goals & valuesDevelop & maintain relationships with client & internal business partners Develop, map & implement processes, controls & enhancements to maximize customer experience & efficiencies4 key areas of responsibility include; launch & implementation of new products & services (internal & external clients), client fulfillment & relationship management and business process improvementBusiness planning, budgeting & financial management of all Eastern lounges over 15 million dollar account Lead product costing & pricing effortsOversee operations for 9 different units including Eastern Canada locations with 14 direct & 150 indirect reportsGuarantee the implementation and effectiveness of programs in each account for compliance with both Corporate and Division standards as well as regulatory agenciesDevelop strategic action plans for proactive service enhancementsImplement, manage and evaluate operation processes and procedures, in accordance with the standards and procedures set out by the organizationDevelop rotational menu with client input for system wide implementationMonthly financial reporting & forecasting, set & measure key performance indicators Manage all invoicing & collections