IACA is an international NGO offering educational programs to global leaders, established to fight global corruption, https://www.iaca.int - Product managed an online Spanish MA degree learning experience for anti-corruption students from Latin America (unis, parliament agencies, NGOs), exceeding the expected inscription rate by 70% (based on Moodle, videos, ZOOM group conferences, chats)- User researched students behaviour, conducting customer development interviews, scheduled and conducted user testing- Project managed 2 weeks of thesis defence sessions for 80+ students & 5 reviewers (7-8 sessions per day) - Scheduled sessions with different experts in anti-corruption (business, consultancies, Interpol, UN, Austrian government)

BanCoppel is an international bank, https://www.bancoppel.com/main/index.html- Product managed an online learning platform for more than 700 employees from across the country which allowed the bank employees to complete annual legal required exams - Managed a team of 1 software developer, 1 designer & 12+ other stakeholders within highly regulated banking environment- Adjusted the UX to the needs of target audience (diverse groups of staff across 30 states), improved the usability- Introduced E-Mail notifications improving the timely test response - Managed 4 corporate events for more than 50 high executives in different Mexican states- Gamified Financial literacy event experience for 1500 information stand visitors per day- Coordinated an 8M USD remittances collection strategy in 5 states of the US, achieving a 30% increase in the remittances earnings for the bank and grew the number of clients by 5%- Conducted market & competition research for a retirement fund (interest rates, return rates)- Researched bank user experience in cooperation with a hired external agency, conducting 1 mystery shopper exploration per business sector in 7 different branches

Coldwell Banker is an international real estate management firm, https://cbcmexico.mx- Created and implemented an interactive online map covering 60+ industrial parks in different states of Mexico, allowing clients to navigate where parks were, the dimensions they had, and other logistical advantages