Managed and curated Instagram content for a fish store, increasing engagement by 30% in six months. Boosted customer interaction and brand visibility, resulting in 15% follower growth.

As General Manager at Culver’s, I led business operations by building team structures, assigning roles, and ensuring cost-efficient processes. I implemented strategic planning, organized meetings, and developed systems to recognize and reward employees, fostering growth and career advancement. My efforts contributed to our store status earning a Bronze Award, placing us in the top 10% of Culver’s locations nationwide.

As a manager, I was tasked with taking on the role of overseeing inventory, monitoring labor, and managing inventory and ordering to minimize waste and control expenses. I led our team by assigning employees to the right positions to ensure smooth operations.

Maintained cleanliness and organization of tables in a fine dining setting, supporting smooth service flow by clearing and resetting tables efficiently. Collaborated with servers to ensure a seamless guest experience, upholding the high standards of a luxury dining environment.

I handled roles in food running, bussing, and setting up galas and banquets. I ensured timely service, maintained a clean environment, and meticulously prepared events to meet client specifications. I catered to high-profile guests, focusing on adaptability, attention to detail, and exceptional service.