Diego Hummelgen Email & Phone Number
area 786
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Who is Diego Hummelgen? Overview
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Diego Hummelgen is listed as Guest Services Manager at Hilton Garden Inn & Homewood Suites Calgary Downtown, a company with 12 employees, based in Calgary, Alberta, Canada. AeroLeads shows phone signal with area code 786 and a matched LinkedIn profile for Diego Hummelgen.
Diego Hummelgen previously worked as Front Desk Agent at Sheraton Denver Downtown Hotel and Guest Service Senior Operator at Costa Crociere. Diego Hummelgen holds Associate'S Degree, Hospitality Administration/Management from Southern Alberta Institute Of Technology (Sait).
Email format at Hilton Garden Inn & Homewood Suites Calgary Downtown
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About Diego Hummelgen
• International student in Hospitality Management, with great passion for serving and creating lasting, memorable experiences• Previous education in hotel management and experience in different products within the industry• Always striving to provide the best customer service possible, owning situations, finding solutions, resolving issues and anticipating guests’ needs• Experience in training and leading staff, prioritizing, delegating tasks and actively inspiring through example• A friendly, joyful individual, with great communication and interpersonal skills
Listed skills include Atendimento Ao Cliente, Turismo, Setor De Hotelaria, Trabalho Em Equipe, and 7 others.
Diego Hummelgen's current company
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Diego Hummelgen work experience
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Front Desk Agent
- J-1 Exchange Student | Improved knowledge of all areas and functions of the front office operations within a one-year trainee program, covering front desk, guest services (pbx) and night audit
- Showed genuine care for guests, connecting and creating memorable and lasting experiences, often being mentioned by guests in reviews
- Managed room inventory, assigning rooms to reservations according to guests’ requests or needs
- Developed upgrading and up selling skills
- Inspired company loyalty in guests by offering and enrolling them in rewards program
Guest Service Senior Operator
- Assistant Guest Services Manager. Supervised the staff and guest services operation onboard cruise ship.
- Provided timely training sessions for all associates in order to continuously improve service
- Delegated tasks to staff, often changing responsibilities between each other to stimulate learning and involvement
- Prepared and issued reports for corporate, as well as associates’ evaluations
- Answered to online reviews / complaints professionally and in a timely manner
- Acted as Head of Department in the absence of the Guest Services Manager for 1 month
Guest Service Operator
- Worked in a fast-paced environment with colleagues from different cultures
- Assisted guests of multiple nationalities in several languages, always maintaining professionalism and posture
- Handled guests monetary accounts, receiving deposits and making payments in organized manner, maintaining established standards
- Kept good communications between departments, ensuring great and timely customer service
Front Office Intern
- Hotel Management Course-ending internship.
- Was asked to stay extra time after original internship period was over
- Kept a positive, light atmosphere in the office, still maintaining professionalism
- Established a strong base of guest-oriented service
Front Office Receptionist
- Welcomed guests into the Hotel, always with a positive and friendly attitude
- Made reservations and walk-ins, with attention to details and clarity of information
- Sometimes acted as concierge, providing guests with restaurant indications, booking tours and taxis
Diego Hummelgen education
Associate'S Degree, Hospitality Administration/Management
Professional Preparation, Hotel/Motel Administration/Management
Bachelor'S Degree, Industrial And Product Design
Frequently asked questions about Diego Hummelgen
Quick answers generated from the profile data available on this page.
What company does Diego Hummelgen work for?
Diego Hummelgen works for Hilton Garden Inn & Homewood Suites Calgary Downtown.
What is Diego Hummelgen's role at Hilton Garden Inn & Homewood Suites Calgary Downtown?
Diego Hummelgen is listed as Guest Services Manager at Hilton Garden Inn & Homewood Suites Calgary Downtown.
What is Diego Hummelgen's phone number?
AeroLeads has found 1 phone signal(s) with area code 786 for Diego Hummelgen at Hilton Garden Inn & Homewood Suites Calgary Downtown.
Where is Diego Hummelgen based?
Diego Hummelgen is based in Calgary, Alberta, Canada while working with Hilton Garden Inn & Homewood Suites Calgary Downtown.
What companies has Diego Hummelgen worked for?
Diego Hummelgen has worked for Hilton Garden Inn & Homewood Suites Calgary Downtown, Sheraton Denver Downtown Hotel, Costa Crociere, Costão Do Santinho Resort Golf E Spa, and Crowne Plaza® Hotels & Resorts.
How can I contact Diego Hummelgen?
You can use AeroLeads to view verified contact signals for Diego Hummelgen at Hilton Garden Inn & Homewood Suites Calgary Downtown, including work email, phone, and LinkedIn data when available.
What schools did Diego Hummelgen attend?
Diego Hummelgen holds Associate'S Degree, Hospitality Administration/Management from Southern Alberta Institute Of Technology (Sait).
What skills is Diego Hummelgen known for?
Diego Hummelgen is listed with skills including Atendimento Ao Cliente, Turismo, Setor De Hotelaria, Trabalho Em Equipe, Front Office, Microsoft Office, Customer Service, and Problem Solving.
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