Diego J. Email & Phone Number

Chicago, Illinois, United States

Sr Product Owner, Warehouse Management Systems & Solutions• Build and enhance US Foods IT capabilities in Cloud Warehouse Management Products.• Create product road maps and backlogs for software products within WMS implementations.• Manage complex features and enhancements from conception to release.• Work closely with agile development teams, UX designers, and stakeholders to define product requirements.• Facilitate product discovery workshops, sprint reviews, and retrospectives.• Negotiate trade-offs to ensure alignment with business goals and customer needs. • Define and tracked key performance indicators (KPIs) to measure product success.• Present product strategies and roadmaps to Senior Leadership.• Use previous Subject Matter Expertise to maintain an in-depth knowledge of the industry, competitive landscape, and tech trends to further implement success.

• Subject Matter Expert in all Outbound Processes (Case selection, pallet loading, Replenishment, Slotting, Shift/Labor Planning, Yard/Jockey trailer processes).• Operations Project Lead in a 3 month CI project that led to an improvement of $5 Million for a single warehouse. • Liaison between Continuous Improvement teams and Field Stakeholders (VPs, Area Presidents) to address field-escalated outbound process issues and/or area-level outbound process improvement opportunities to deliver tangible, urgent and near-term issue resolutions.• Lead Cultural Shift and Change Management commitments to activate continuous improvement-led business impacts.• Build tools to alleviate supply chain field issues and escalations networkwide in an urgent and timely manner.

Chicago, Illinois, United States

• Interface across cross-functional teams to establish and boost alignment and synergy, gaining buy-in from stakeholders (Presidents, VPs, and Managers) and leading the implementation of initiatives within the warehouse functions at the division.• Identify key opportunities to leverage and improve processes affecting the warehouse operation, including; defining appropriate metrics, and leading the process improvement and systems initiatives.• Develop forward-thinking, warehouse initiatives to boost effectiveness within supply-chain, implementing and managing project work through utilization of warehouse systems with a focus on continuous productivity improvement.• Implement efficient warehouse slotting to streamline work flow through; and assess warehouse capacity utilization and coordinate corrective actions with cross functional groups.• Define, develop, and manage policies and procedures, process flows and tools to boost the effectiveness of all warehouse functions, resulting in greater efficiencies across all regions and divisions.• Streamline the reporting and analysis of warehouse labor, slotting, capacity and customer delivery data through core competencies and tools/methods to identify opportunities, create forecast models, and measure metrics across target areas

Chicago, Illinois, United States

-Support regional operations projects within warehouse automation, item/location slotting, facility/ rack layout design, transportation, labor incentive plans, etc.- Lead and oversee implementation, modification, and maintenance of labor work measurement standards using Industrial Engineering methodologies within food distribution warehouses and union environments.- Work with cross functional departments/teams to train warehouse and delivery staff in efficient, safe work methods.- Perform simulations prior to deploying new/updated labor standards to assess impact on productivity on all scales.- Subject matter expert in work methods, labor standards, efficiency techniques, and in JDA Labor Management software. - Analyze historical data to determine product slotting, velocity, SKU affinities, and design of optimal pick path/pattern. - Systems integration using AS/400 system and cloud software.- Access, identify, and review data using SQL database skills to solve complex problems and provide support for company initiatives.

Des Plaines, Il

• Develop fair and accurate labor standards using a combination of Predeterminded Motion Time Studies such as MOST, Master Standard Data, and time study methodology.• Research and develop alternatives to provide proposals for changes in processes, facilities, and equipment for improving operating performance and reduce costs.• Analyze, evaluate, and continuously monitor the implementation of new procedures and processes.• Train all levels of employees on processes, labor standards, and labor systems while driving a culture of accountability within the distribution center.• Generate metrics and processes that will improve productivity within the distribution centers through use of Tableau and SQL Queries.• Provide operations support to 40+ distribution centers nationwide.• Working with and integration of both the Labor Management System and Warehouse Management System.• Use Tableau and other BI software analyze data for slotting and improving metrics.• Read and update warehouse layouts via CAD software for all distribution centers.• Intermediate proficiency in JDA Warehouse Management Software.• Conduct a full implementation of 2018 JDA Labor Management System.

Greater Chicago Area

• Conduct observations and studies with shop floor personnel, department heads, and management to create ‘as is’ process flow.• Created ‘as is’ process maps to include manufacturing, repair, and purchased raw materials/parts process.• Introduced Lean methodology to reduce non-value added work and combine processes to reduce wait time. • Presented management with 4 different solutions, with a cost analysis for each possible solution.

Chicago, Il

• Conducted time studies on manufacturing paint lines and mills; created a Pareto chart and performed a Process FMEA to ascertain non-value added time; identified opportunities for improvement, and presented a strategy to management. • Developed and implemented provisional Inventory Management System which adapts to stochastic demand variation; resulted in a reduction of wasted search time for mill operators.• Kaizen board system was created for receiving and storing raw materials. Kaizen board is used to facilitate entering data into the IMS.• Helped with Safety Engineering to develop Lockout-Tagout procedures to ensure safety standards as set by the plant to keep OSHA merit site status under the Voluntary Protection Program (VPP).• Worked with various teams involving Quality Assurance, Safety Eng., Supply Chain, and Continuous Improvement to complete projects.• Developed cost saving project proposals.

Chicago

• Tracking and monitoring respondent information while maintaining confidentiality• Identify, analyze, and implement solutions to resolve problems for the client as needed• Analyze data received from market research studies, and when necessary draft dispositions consistent with findings• Discern potential areas of improvement such as lower error rates and higher productivity

• • Trained all new Project Managers on SAMS Management and Database system that is used to track all projects.• Aided a team of 4-6 project managers with each having a workload of 12-20 projects.• Assisted with defining the scope of the project and record project requirements.• Established project requirements and coordinated with internal departments and/or external suppliers to establish project schedule, assignments, and budget. • Assisted in measuring project feasibility when changes introduce risks to scope, quality, schedule, or cost targets.• Helped develop corrective action plans to manage risks and communicated with project staff on project changes and/or corrective actions that were needed.• Provide support to the recruiting staff in scheduling respondent including coordinating full-cycle recruitment selection.• Maintain a high level of customer retention and satisfaction.

• Recruit and schedule respondents for market research studies sent by the project manager

Skokie, Il

• Observed and altered production schedules daily to avoid delays as needed.• Optimized utilization of labor and materials to estimate short-term and long-term production schedules.• Maintained appropriate and responsive working relationships with clients and suppliers.• Consistently achieved inventory control, productivity, and expense goals.• Inspected outgoing products for accuracy and quality as dictated by the shop order.

Vernon Hills, Il 60061

• Maintained clean and sanitary operating environment.• Maximized labor potential through effective and proper procedures for cleaning and storing items.• Complied with all applicable state health and safety codes.• Assisted in basic food preparation as assigned.• Completed paperwork filing, end of day money count, payroll count, and administrative tasks.