Diego Krause
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Diego Krause Email & Phone Number

Head of Product at CustomerX
Location: Toledo, Paraná, Brazil 6 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Head of Product
Location
Toledo, Paraná, Brazil
Company size

Who is Diego Krause? Overview

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Quick answer

Diego Krause is listed as Head of Product at CustomerX, a with 13 employees, based in Toledo, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Diego Krause.

Diego Krause previously worked as Product Manager at Customerx and Product Designer at Customerx. Diego Krause holds Pós-Graduação, User Experience from Universidade Anhembi Morumbi.

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Email format at CustomerX

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CustomerX

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Profile bio

About Diego Krause

In my current role at CustomerX, I lead the strategy and planning of products, maintaining constant collaboration with development, design, and business teams. I draft the product roadmap, manage stakeholders' expectations, and ensure everyone is up to date on the project's progress.My analytical skills allow me to interpret complex data to assess user experience and conduct market research to identify emerging trends and compare competitors. I use these insights to continuously improve our products.My practical knowledge includes conducting usability tests on prototypes and analyzing the feasibility of features, always aiming for the best cost-benefit for the company. I work closely with the development team to validate documented rules and ensure all requirements are met.I am always ready to monitor user adoption, assess platform usability, and take corrective actions when necessary. I also develop and document strategies for the launch of new features and improvements, always aiming for efficiency and user satisfaction.

Current workplace

Diego Krause's current company

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CustomerX
Customerx
Head of Product
State of Paraná, Brazil
Website
Employees
13
AeroLeads page
6 roles

Diego Krause work experience

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Head Of Product

State Of Paraná, Brazil

Product Manager

Current

Toledo, Paraná

In 2024:🚀 Definition of the Ideal Customer Profile (ICP) for the platform.📉 Reduction of 50% in time to the first Upsell.📈 Increase of 30.02% in the average value of Upsells.In 2023:🚀 Conception of CX Assist, the artificial intelligence focused on customer success.🚀 Conception of the mechanisms that were responsible for generating 21.08% of the growth in MRR.📈 Increase of 29.7% in daily active users.📈 Increase of 23.3% in the average adoption rate of key features.📈 Increase of 13.1% in product adherence.

Jan 2023 - Present

Product Designer

Dec 2021 - Jan 2023

Ui Designer

Toledo, Paraná

🚀 Construí todo o design system da plataforma.🚀 Implantei a cultura do design e experimentação para o desenvolvimento de novos recursos.

Apr 2021 - Dec 2021
Team & coworkers

Colleagues at CustomerX

Other employees you can reach at customerx.cx. View company contacts for 13 employees →

2 education records

Diego Krause education

FAQ

Frequently asked questions about Diego Krause

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What company does Diego Krause work for?

Diego Krause works for CustomerX.

What is Diego Krause's role at CustomerX?

Diego Krause is listed as Head of Product at CustomerX.

Where is Diego Krause based?

Diego Krause is based in Toledo, Paraná, Brazil while working with CustomerX.

What companies has Diego Krause worked for?

Diego Krause has worked for Customerx and Inside Sistemas.

Who are Diego Krause's colleagues at CustomerX?

Diego Krause's colleagues at CustomerX include Henrique Brito De Carvalho, Ricardo Grassi, Rafael Augusto Teixeira, Guilherme S., and Marina Gabriela.

How can I contact Diego Krause?

You can use AeroLeads to view verified contact signals for Diego Krause at CustomerX, including work email, phone, and LinkedIn data when available.

What schools did Diego Krause attend?

Diego Krause holds Pós-Graduação, User Experience from Universidade Anhembi Morumbi.

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