Diego Macía Email and Phone Number

Functional analysis and creation of use cases, user stories, testing execution and implementation coordination. Analyst of the company's various credit management systems (Origination, Management, Collections, Reporting, Decision Engine, etc.).Clients: Dismac (Retail-Bolivia) - Toyota (Insurance Broker-Argentina).

Functional analysis and creation of use cases, user stories and documentation review.

Project Leader and Technical/Functional Analyst of the Émerix System, in its different versions (Web – Client/Server). Leadership and project management.Functional analyst and support in projects and maintenance for various clients (Government organizations, Banking Industry, etc.).2015: Early/Advanced Debt Collection Implementation at Banco General. Panama City, Panama.2016: End-to-end Emerix Implementation in Banco de Chaco, Argentina.2017-2018: Implementation of Collection of Émerix State Guarantees. Banco Estado, Chile.2018-2019: Implementation of improvement project for Banco Estado, Chile.2019-2020: Implementation of the 2nd phase of the Émerix Pague Ya-Pichincha project. Quito, Ecuador.2021-2022: Senior Cross Consultant in different areas, supporting various implementations (Chile, Argentina, Ecuador).

Client: YPF (Oil & Gas). Coordination of tasks of the work team (Functional analysts, developers and testing). Methodological support to the Project Leader. Management and monitoring of maintenance of productive applications. Internal training for consulting resources on the Request Management System (SGP - Sistema de Gestión de Peticiones).

Client: Avaya and Lloyds Bank. Creation and execution of test cases.

Logistics and distribution. Implementation of the Warehouse Management System. Process coordination. Preparation of production KPIs.

Organization of tasks and administration of resources. Personnel coordination. Analysis and reporting of production and cost statistics of the sectors. Training of new staff in charge. Preparation, analysis and reporting of production KPIs. Personnel in charge: 20/30 people.