I´m responsible for developing leading and streamlining the Central America & Caribbean Airfreight Team. This includes control and improvement of oper. procedures, primary development liaison for sales including structuring air freight solutions and regional air carrier responsibility.Duties and Responsibilities: • Oper. Responsibilities: Ensure that operation procedures are properly fulfilled within all airfreight departments, Aligns area resources and planning to overall business plans. Ensure all relevant/applicable KPI's set are met. Enforce compliance with internal/external regulation(s) (KN/government). Escalation and support role for local dept. managers in all areas - local branch, regionally and nationally.• Data Quality: Comply/follow up with Data Quality and FSL requirements/schedules in close cooperation with airfreight data quality team. Ensure adherence to quality and safety guidelines and procedures. • Finance: Ensure billing status report accuracy. Monitor profit and loss target versus actual on a monthly basis for all airfreight operations within area. Support finance with accounts receivable issues. Preparing financial and management reports / P&L management / Development of oper. strategies based on financial budgets.• Staff – Departments: Participate in airfreight recruitment/selection processes throughout area. Support Airfreight department managers with staffs overall training/cross training needs.• Airlines/Carriers Responsibilities: Review and take appropriate actions on quarterly airline/carrier performance reports. Negotiate rates together with corporate airfreight staff. • Business Development: Primary liaison with corporate and airfreight business development in assembling/preparing information for customers' RFQ for the area. Manage local and regional RFQs and provide air freight solutions. QBR and RFQ meetings with sales. Host role for business field Air Freight for all CST visitors. Value propositions to client/sales.

. Supply cold chain technical & know-how support to regional operations . Provide cold chain technical support to Kuehne + Nagel’s Healthcare sales force. . Support sales team d. Support and consult Kuehne + Nagel’s existing and potential Healthcare customers . Ensure that operations and Healthcare sales force in the respective region are appropriately and regularly trained . Provide support to Healthcare teams & their (existing & potential) customers, with respect to trial shipments and validation projects.. Build-up a knowledge database containing supply data sheets, validation reports, brochures, presentations, case studies, questionnaires, newsletters and articles.. Gather information and trends in the industry and feed back to the Pharma Product Team. ‘Face’ and oversee customer auditing of Kuehne + Nagel’s warehouses, CoolStore’s and temperature controlled equipment. .Act as consultant to the quality departments of Kuehne + Nagel when re-auditing the station to maintain the QEP accreditation of Envirotainer. . Provide business intelligence with respect to:1) Emerging & existing cold chain Healthcare products2) Competition3) Regulatory demands4) Emerging technologies. Oversee and cross-check deviations that are received as a result of handling temperature sensitive shipments so that Kuehne + Nagel will be seen by its customers as a high quality professional product/service provider that implements & lives by the ‘CAPA’ process.

AIR CARGO EXPORT MANAGER

iBERIA (06/97-03/99)Station ManagerOversee and manage day-to-day operations of station with handling company and act as company liaison between city and airport affairs. AEROLINEAS ARGENTINAS (09/97-04/99)Cargo Operations ManagerResponsible for all ground operations, cargo sales, handling companies and contracts with over 150 Freight Forwarders into the Argentinean cargo market. Solid background in all aircraft operations such as DC8-73F, B747F-100/200/300, DC10-30F, MD-11F; passengers aircraft L1011-500, B747M, DC10-30, MD-11, B767-200/300ER's, AB300-310-320, B757-200. In charge of AR cargo operations at Ezeiza International Airport. SOUTH AFRICAN Airlines (06/97-11/98) Station ManagerResponsibilities included the daily operation of all flights to and from EZE Intl. Airport, coordination export and import cargo operations, ramp and flight control.. KALITTA Air / AEROFLORAL/ KLM (06/97-12/98)Station Manager- weekly flight operations. Communication, Crew service, catering, export/import cargo operations