Diego Marin Email & Phone Number

Costa Rica

San Jose, Costa Rica

As an IT Engineer responsible for network security and infrastructure management across more than 70 gas stations, I fully developed developed a broad range of technical and problem-solving skills. I was tasked with ensuring the company's network was secure and functional, preventing unauthorized access, and safeguarding sensitive data. Additionally, handled server infrastructure management, including troubleshooting and maintaining Active Directory, ensuring smooth user authentication, and resolving system-level issues.Skills Acquired:1. Network Security: Expertise in implementing firewalls, VPNs, and encryption protocols to protect the company’s network and sensitive data.2. Active Directory Management: Proficient in managing user accounts, groups, and permissions within Active Directory, as well as troubleshooting common AD issues.3. Server Infrastructure Management: Experienced in maintaining and optimizing physical and virtual servers to ensure high availability and performance.4. Problem-Solving and Troubleshooting: Ability to quickly diagnose and resolve network, server, and security issues to minimize downtime.5. IT Infrastructure Planning and Maintenance: Familiar with maintaining and upgrading hardware and software to support the growing needs of the organization.6. Cross-Location IT Support: Skilled at managing the IT infrastructure for multiple locations, ensuring consistent security policies and system configurations across the company’s gas stations.

Customer service to Latam region in Google services

Costa Rica

Provided customer service attention to Latam region, troubleshooting hardware and software for HP devices.

Costa Rica

Remote diagnose of HPE servers worldwide, incident management, virtualization and critical network monitoring.

Costa Rica

Devices troubleshooting, email accounts, and OS reinstalls.

Costa Rica

Hardware installations, VoIP and mail servers, IP cameras, supplies and field work.

Associate'S Degree, System, Networking, And Lan/Wan Management/Manager, 90

Networking degree

Associate'S Degree, Cyber/Computer Forensics And Counterterrorism

Telecommunications Management, 100

Networking cable management

Associate'S Degree, Network And System Administration/Administrator, 90