Hello! My name is Diego Maximo, and I am a Computer Engineering student in my tenth semester. With over two years of experience in the IT market, I have had the incredible opportunity to learn, grow, and contribute to various areas. Initially, I started my journey in customer support, where I had the privilege of directly interacting with end users and internal product clients. This experience not only enhanced my communication skills but also provided valuable insights into user needs and expectations. My pursuit of excellence led me to the realm of Quality Control, where I worked as a Quality Assurance (QA) Software Tester. Hunting for bugs, testing new features, and ensuring product integrity became part of my daily routine. This role helped me develop a meticulous and detail-oriented approach, essential for ensuring the delivery of high-quality software.In my journey of continuous learning, I delved into web development. Working as part of a dedicated team, I contributed to the project by resolving bugs and implementing visual enhancements that catered to specific client demands. This experience allowed me to combine my passion for aesthetic design with my technical ability, providing solutions that marry form and function.
Santander Brasil
View- Website:
- santander.com.br
- Employees:
- 31838
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Junior Internal AuditorSantander BrasilSão Paulo, Brazil
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Platform Spec Engineer ISantander Brasil Sep 2024 - PresentSão Paulo, Brazil
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Help Desk AnalystMoshe Si Sep 2023 - Jan 2024São Paulo, São Paulo, Brazil• I provided technical support to customers through remote desktop, using tools like AnyDesk.• I set up and maintained remote work environments for new users, offering support for everyday questions.• I offered specialized technical support, solving doubts and issues on the platform through private chats, calls, or meetings.• I detailedly recorded and documented all interactions with customers through tickets, ensuring traceability and complete resolution of each… Show more • I provided technical support to customers through remote desktop, using tools like AnyDesk.• I set up and maintained remote work environments for new users, offering support for everyday questions.• I offered specialized technical support, solving doubts and issues on the platform through private chats, calls, or meetings.• I detailedly recorded and documented all interactions with customers through tickets, ensuring traceability and complete resolution of each case.• I conducted training sessions via Google Meet for new clients. Show less -
Full Stack Web Developer InternGurumatch May 2022 - Jan 2023São Paulo, São Paulo, Brazil• Development of custom landing pages for clients using JavaScript, HTML, and CSS.• Efficient resolution of bug reports in the .NET API and Angular front-end to ensure system stability and functionality.• Optimization and adjustments to the application interfaces to ensure responsiveness on various screen sizes.• Implementation of app translations from Portuguese to English through JSON file manipulation in Angular.• Creation and integration of new features in… Show more • Development of custom landing pages for clients using JavaScript, HTML, and CSS.• Efficient resolution of bug reports in the .NET API and Angular front-end to ensure system stability and functionality.• Optimization and adjustments to the application interfaces to ensure responsiveness on various screen sizes.• Implementation of app translations from Portuguese to English through JSON file manipulation in Angular.• Creation and integration of new features in the application, involving .NET API, Angular front-end, NoSQL MongoDB database, and AWS cloud hosting. Show less -
Customer Technical Support InternGurumatch Sep 2021 - Apr 2022São Paulo, São Paulo, Brazil• Providing personalized and humanized support to internal clients and end users, handling inquiries through Zendesk platform and managing reported issues on the JIRA platform.• Conducting daily manual tests of the application to identify and report bugs and issues to the development team, ensuring the quality and functionality of the product.• Organizing and hosting online training meetings via Google Meet for new clients, offering post-sales support and ensuring a satisfactory… Show more • Providing personalized and humanized support to internal clients and end users, handling inquiries through Zendesk platform and managing reported issues on the JIRA platform.• Conducting daily manual tests of the application to identify and report bugs and issues to the development team, ensuring the quality and functionality of the product.• Organizing and hosting online training meetings via Google Meet for new clients, offering post-sales support and ensuring a satisfactory experience.• Actively participating in bug bashes to identify and resolve application failures, collaborating with the development team to enhance the performance and stability of the product.• Developing skills in technical support and customer relationship management, focusing on efficiently resolving issues and customer satisfaction. Show less
Diego Maximo Education Details
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Computer Engineering -
I Have Put My Degree On Hold With No Intention Of Returning.
Frequently Asked Questions about Diego Maximo
What company does Diego Maximo work for?
Diego Maximo works for Santander Brasil
What is Diego Maximo's role at the current company?
Diego Maximo's current role is Junior Internal Auditor.
What schools did Diego Maximo attend?
Diego Maximo attended Universidade São Judas Tadeu, Universidade Anhembi Morumbi.
Who are Diego Maximo's colleagues?
Diego Maximo's colleagues are Rafael Santos, Wilson Frambach, Cea., Rafael Bruno De Andrade, Bruna Leite, Edmar Frutuoso, Paulo Couto, Cfp®, Priscila Nascimento.
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Diego Maximo
Técnico De Manutenção Sênior Na Cenibra - Celulose Nipo Brasileira S. A.Oficina Mecânica Bombas E Redutores.Belo Oriente, Mg -
1ampla.com.br
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