Diego Mesa's Location
San Francisco, California, United States, United States
Diego Mesa's Contact Details
Diego Mesa work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Diego Mesa personal email
n/a
Diego Mesa phone numbers
About Diego Mesa
Diego Mesa is a Operations Manager at Palm. He possess expertise in operations management, logistics management, strategic hiring, employee relations, marketing and 3 more skills. He is proficient in Spanish, Portuguese and English.
Diego Mesa's Current Company Details
Diego Mesa Work Experience Details
-
Operations ManagerPalmSan Francisco, Ca, Us
-
Managing OwnerSelf-Employed Aug 2017 - PresentUnited States• Provide travelers with a cost-effective alternative to expensive hotel stays and the uncertainties of home-sharing.• Offer fully furnished apartments at competitive rates.• Operate in Florida, United States, and Medellín, Colombia.
-
Operations ManagerSavor Mar 2022 - Aug 2024San Francisco Bay Area• Led the optimization of operational processes, achieving a reduction in costs and a boost in overall efficiency.• Led a team of 8+ contractors, fostering a collaborative environment.• Used reporting tools to create weekly blogs and newsletters.• Worked with product and engineering to build and improve technical tools used for operations.• Developed and enforced quality assurance protocols, leading to a decrease in user errors.• Directed cross-functional projects and promoted a culture of continuous improvement, implementing lean methodologies. • Developed risk mitigation strategies that minimized operational disruptions, resulting in a reduction in downtime.
-
Project SpecialistWheel The World Mar 2022 - Aug 2022San Francisco Bay Area• Managed lodging supply for an Online Travel Agency (Wheel The World).• Secured over 100 new properties per month through strategic and complex engagements.• Streamlined operational procedures and implemented advanced productivity tools.• Developed and executed strategies to enhance KPIs and prioritize high-impact target areas. -
Project SpecialistRappi Aug 2017 - Oct 2017Bogotá D.C. Area, Colombia• Recruited to improve operations by refining logistics, customer support, onboarding, training, and marketing processes.•. Conducted a two-month project across both Medellín and Bogotá headquarters.•. Implemented a more efficient system for the customer service team, significantly reducing response times for urgent requests.• Optimized driver training processes, increasing efficiency.• Introduced new revenue streams, contributing to the company's overall growth. -
City ManagerPostmates Jul 2016 - Mar 2017AtlantaManaging all aspects of operations for one of the company's largest markets.• Manage daily operations: fleet management and onboarding, ongoingpromotions, payments, escalations, etc.• Using data to identify opportunities to improve delivery quality for thecustomer and to build a strong, satisfied community of Postmatescouriers.• Present the Postmates service to prospective couriers and addresscourier concerns in person.• Manage onboarding sessions to grow our fleet along with maintainingour fleet quality.• Continuously improve fleet quality based on ratings, feedback, andother miscellaneous metrics.• Identify specific challenges for fleet growth and retention in my marketand propose solutions.• Manage email communications with PostmatesDesign and coordinate in-market promotions and street-team activities,and represent Postmates at local events.• Coordinate social events to build a tight-knit Postmates communityCollaborate with the Operations Team across markets to share best practices and work towards company goals. -
Logistics/Operations - CaviarSquare Feb 2015 - Jul 2016Miami, FlLaunched a new market spinning off a new template, experimented with a business model and supported key functions for company success.• Develop & Optimize Processes: Scaled new and existing processes to allow the business to efficiently operate and grow.• Analytics: Heavy analysis of courier metrics to properly allocate supply, guide courier incentive programs, and ensure high-quality experiences for couriers. Decide which projects the team should focus on and set an aggressive timeline to reach those goals.• Product Improvement: Proactively search for new methods that could streamline deliveries.• Operations: Direct photo shoots at restaurants, build out menus for the website, update changes, keep current with hours and special events.• Partner Relations: Manage courier roster, hire and terminate contracts, identify & attack problem areas for couriers, and negotiate with merchants for better process.• Restaurant Relations: Cultivate partnerships, onboard and train restaurants and staff for operations, answer and resolve any concerns.• Expansion Planning / Recruiting: Evaluate the economic and strategic costs and benefits of courier payouts and work with engineering to improve algorithm.• Courier Support: Manage the day-to-day issues of 80+ couriers in Miami.• Initiative: Taking ownership of problems and getting things done. -
Air ExportFedex Trade Jul 2013 - Jan 2015Miami, FlReceive, review and process documentation for export airfreight. Enter all relevant data for the files into the BNSFLI TMS system and complete all U.S. government filing requirements.Manage and reconcile files for maximum profitability.Contact/check carriers regarding status and transit details for the air import/export airfreight.Arrange pickup and delivery of shipments as required.Negotiate rates with carriers and agents.Provide written quotations as requested by both internal and external customers.Maintain 100% level of compliance with any related government agencies such as local, US domestic and applicable foreign agencies, and verify that all government and agency compliance and regulatory requirements are consistently met.Full knowledge of TSA compliance and regulations.Full knowledge of Incoterms and Letter of Credit requirements.Experience with rate negotiations with air as well as surface carriers.Experience handling hazardous materials shipments.Develop and maintain excellent service to customers at all times. -
Air Export AgentExpeditors Nov 2012 - Jul 2013Miami, FlLATAM certified Brazil export specialist.Receive, review and process documentation for export airfreight. Enter all relevant data for the files into the BNSFLI TMS system and complete all U.S. government filing requirements.Manage and reconcile files for maximum profitability.Contact/check carriers regarding status and transit details for the air import/export airfreight.Arrange pickup and delivery of shipments as required.Negotiate rates with carriers and agents.Provide written quotations as requested by both internal and external customers.Maintain 100% level of compliance with any related government agencies such as local, US domestic and applicable foreign agencies, and verify that all government and agency compliance and regulatory requirements are consistently met.Full knowledge of TSA compliance and regulations.Full knowledge of Incoterms and Letter of Credit requirements.Experience with rate negotiations with air as well as surface carriers.Experience handling hazardous materials shipments.Develop and maintain excellent service to customers at all times. -
Project Research InternWorld Trade Center Oct 2008 - Feb 2009Researched economic, environmental and political factors in different countries to determine risk and opportunity for companies
Diego Mesa Skills
Operations Management
Logistics Management
Strategic Hiring
Employee Relations
Marketing
Corporate Promotions
Business Development
Brand Development
Diego Mesa Education Details
-
Business Administration; International Business & Marketing
Frequently Asked Questions about Diego Mesa
What company does Diego Mesa work for?
Diego Mesa works for Palm
What is Diego Mesa's role at the current company?
Diego Mesa's current role is Operations Manager.
What is Diego Mesa's email address?
Diego Mesa's email address is di****@****ult.com
What is Diego Mesa's direct phone number?
Diego Mesa's direct phone number is +195422*****
What schools did Diego Mesa attend?
Diego Mesa attended Marquette University.
What are some of Diego Mesa's interests?
Diego Mesa has interest in Clubs, Traveling, Music, Photography.
What skills is Diego Mesa known for?
Diego Mesa has skills like Operations Management, Logistics Management, Strategic Hiring, Employee Relations, Marketing, Corporate Promotions, Business Development, Brand Development.
Not the Diego Mesa you were looking for?
-
Diego Mesa
Washington, Dc3imf.org, imf.org, minminas.gov.co -
-
Diego Mesa
Passionate About Tech, Dei, Sustainability, Film And Dance | Project Management | Project Coordination At North Star AlliancesLos Angeles, Ca
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial