Diego Molina Email and Phone Number

Be a key point of contact representing Specialist Wholesale to the group-wide data-driven projects such as customer classification, product development, procurement and inventory management, supporting the commercial and strategy teams to consolidate, report and model information.• Data test-validate for the digital transformation project implemented aiming to reduce $100M in inventory reduction across the whole Bapcor logistic environment driven by an AGILE… Show more Be a key point of contact representing Specialist Wholesale to the group-wide data-driven projects such as customer classification, product development, procurement and inventory management, supporting the commercial and strategy teams to consolidate, report and model information.• Data test-validate for the digital transformation project implemented aiming to reduce $100M in inventory reduction across the whole Bapcor logistic environment driven by an AGILE methodology.• Consolidate a central customer database for the Specialist Wholesale segment using Machine Learning techniques to deduplicate entities and achieve a horizontal view of revenue for common customers across the business units.• Manipulate and structure customer, product and inventory databases from 10+ ERP systems for insight reporting and business intelligence.• Provide monthly inventory insights & analysis across multiple business units for the Specialist Wholesale segment.• Provide recommendations to improve inventory outcomes supported by data based on days cover, inventory turns and % sales to inventory.• Partnering with various stakeholders to establish inventory forecasts considering trends, purchase orders, demand, and global economic factors.• Collaborating with teams to build the annual working capital budgets, considering drivers not limited to stock turns and lead times.• Analyze the drivers of SLOB and ensure provision models are adhered to in line with policy and inventory is being addressed. Show less

- Coordinating with head lecturer with the planning and implementation of the program.- Coaching Python programming, Statistics, Machine learning, and Artificial intelligence.- Developing materials and contents for the cohort. - Working closely with students to provide feedback on their progress and projects.- Guiding students through storytelling, data visualization, and data science's soft skills.

Evaluate The company’s processes, identify problems and inefficiencies, and propose structural and strategic changes that will make Ozwide Tools more profitable and more efficient.Most important projects and roles:- Redesigned pricing processes and landing cost calculation based on Excell Macros calculator, guaranteeing Ozwide Tools to meet the gross profit goals to achieve annual profit quotas.- Designed a python based staff KPIs script to calculate staff workloads and… Show more Evaluate The company’s processes, identify problems and inefficiencies, and propose structural and strategic changes that will make Ozwide Tools more profitable and more efficient.Most important projects and roles:- Redesigned pricing processes and landing cost calculation based on Excell Macros calculator, guaranteeing Ozwide Tools to meet the gross profit goals to achieve annual profit quotas.- Designed a python based staff KPIs script to calculate staff workloads and turnover. this tool measures individual performance aiming at distributing in an even fashion the workload across the members. The monthly sales and performance bond scheme is calculated based on this matrix.- Completed in-depth analyses for business optimization projects boosting revenue by 10% annually, these projects include marketing, social media and mailing campaigns.- Designed a python based stock forecasting script aiming to reduce freight costs by 20% annually. The generated forecast guarantees stock levels to supply the market needs incurring the lowest possible costs on freight to enhance the company's gross profit. - Provide ongoing technical support to customers on timing, transmission, injection and suspension special tools based on the specific customer needs of each enquiry. The support includes interpreting EPC manuals and mechanical systems for the whole range of makes in the Australian Market.Side Projects:- Model 3D pieces on Solidworks to provide our manufacturers overseas. These designs are based on improvements specifically made to the Australian vehicle market.- Edit Videos for Youtube channel. Show less

Manage and solve motorcycle and vehicle enquires in regards for parts interpretation applying automotive technical knowledge supported on parts manuals and electronic parts catalogues (EPC), advise about stock availability, provide deliveries ETA, solve backorder cancellations requests and general queries related to parts interpretation and supply chain matters through email, Web enquiry management portal and phonecall inbounds having a great relationship with the Suzuki dealers all around… Show more Manage and solve motorcycle and vehicle enquires in regards for parts interpretation applying automotive technical knowledge supported on parts manuals and electronic parts catalogues (EPC), advise about stock availability, provide deliveries ETA, solve backorder cancellations requests and general queries related to parts interpretation and supply chain matters through email, Web enquiry management portal and phonecall inbounds having a great relationship with the Suzuki dealers all around Australia. Show less

Translate guide books and documents from English to Spanish to supply KIA Motors Company worldwide Agloma's coaching program aimed at the automotive sector especially to service managers. Provide an accurate translation content contextualised to the aftersales business and easily understandable to the reader including familiar terminology for them.

Develop FORD brand after-sales business to make it more profitable in all its channels (maintenance, collision, spare parts), optimize the operation through strategies that increase productivity and turnover, guarantee a quality service that impacts on customer satisfaction, lead and execute investment projects within the sales channels, lead and supervise the work team in the fulfillment of objectives set by the brand and investors. ACHIEVEMENTS - Certification of after-sales area… Show more Develop FORD brand after-sales business to make it more profitable in all its channels (maintenance, collision, spare parts), optimize the operation through strategies that increase productivity and turnover, guarantee a quality service that impacts on customer satisfaction, lead and execute investment projects within the sales channels, lead and supervise the work team in the fulfillment of objectives set by the brand and investors. ACHIEVEMENTS - Certification of after-sales area in management and operation processes under the FORD total service standard. - Type A dealer qualification, due to goal achievement of customer satisfaction and management of recalls.- The opening of exclusive FORD collision workshop in Bucaramanga city.- Management KPI design for each member of the team who measures the performance of their tasks. - 8th place in T17 FORD contest, which awards the best technician in the country. Show less

Advise 13 KIA dealers on the main business areas of the after-sales departments to optimize each of these through strategies related to customer retention and loyalty, guaranteeing a sustainable and profitable operation over time.- Consolidate and analyze the network service database to forecast vehicle flow into the workshops seeking to predict revenue and business opportunities in the dealership network involving spare parts, service, and sales.- Report KIA Motors Company… Show more Advise 13 KIA dealers on the main business areas of the after-sales departments to optimize each of these through strategies related to customer retention and loyalty, guaranteeing a sustainable and profitable operation over time.- Consolidate and analyze the network service database to forecast vehicle flow into the workshops seeking to predict revenue and business opportunities in the dealership network involving spare parts, service, and sales.- Report KIA Motors Company recurring vehicle failures, based on warranty statistics occurring in the country, implement and supervise KIA’s service and customer retention programs, training programs and KPIs, and recall bulletins in the network.- Act as the key communication person between the dealership and KIA Motors Company executing and informing about corporative programs to be implemented in Colombia.- Design and report KPIs for customer retention, loyalty, and sales performance in line with KIA Motors guidelines.- Develop, update, and implement the warranty labour rate scheme for dealership rebates based on customer, purchase, and sales performance, KPI implemented in 2017. Show less

Control the maintenance budget expense, guarantee the availability of equipment within the operation of 8 warehouses in Santander department, order management through SAP, hiring and supervising contractors in work carried out in the warehouses. ACHIEVEMENTS - General painting work delivery Éxito Oriental. - Delivery of modernization of Éxito Cañaveral facilities - Delivery of construction work Éxito Paseo del Puente, and start-up of refrigeration equipment.

Manage and lead metal framework, scaffold and formwork production of a family company through the use of computer-aided design tools as SOLIDWORKS and AUTOCAD to produce cutting, assembling and welding plans based on international measure normativity. Manage production schedules via Excel sheets to control production times, processes and raw materials usage efficiency avoiding waste.ACHIEVEMENTS-Lead the production of an 8 Ton metal reinforcement frame for San Pedro school… Show more Manage and lead metal framework, scaffold and formwork production of a family company through the use of computer-aided design tools as SOLIDWORKS and AUTOCAD to produce cutting, assembling and welding plans based on international measure normativity. Manage production schedules via Excel sheets to control production times, processes and raw materials usage efficiency avoiding waste.ACHIEVEMENTS-Lead the production of an 8 Ton metal reinforcement frame for San Pedro school building-Lead the production of a 4 Ton metal pedestrians bridge for Floridablanca soccer stadium-Lead the production of at least 30 Ton of metal scaffold and formwork-Design and implement schedule program Excel sheet based in VISUAL BASIC-Design and implement scaffold quotation Excel sheet based in VISUAL BASIC Show less

Field implementations of ClearMechanic mobile application in after-sales service workshops, personnel training, development of a virtual tool to organize the collected information by ClearMechanic in a management indicators report, technical support to customers and distributors.

Evaluate the implementation impact of ClearMechanic in finance, management processes, customer service and human resources areas into Campesa SA dealers, lead the app implementation in four workshops of Campesa SA, train technicians , guarantee analysts, service advisors and workshop managers in the usage of the application, generate management reports describing the progress of the implementation in the named areas.

Design and run maintenance plans for whole the devices and machines used in the company, design and print a maintenance book with schedule program.

Provide support to the teacher in the development of computer-aided machine drawing (CAD) subject, solving doubts to students belonging to this course, related to SOLID EDGE and SOLID WORKS software enquires.