Deliver exceptional customer service by greeting guests, answering inquiries, and addressing concerns, ensuring a positive guest experience 100 percent of the time. Maintaining a welcoming demeanor and providing a positive guest experience is 100 percent crucial, especially in a hotel hospitality environment.

Prioritize care of more than 40 customers per party and provide premium service including food and any drink needed.Demonstrate flexibility 100 percent of the time by filling in for different roles (hosting, bussing, bar assistance) during staff shortages, ensuring great service.Resolve customer complaints with professionalism and quick problem-solving, achieving a 100% resolution success rate and ensuring customer retention.