Business Analyst
- Conducting comparative analyses between the current situation (AS-IS) and the proposed improvements (TO-BE) in order to identify optimization opportunities within organizational processes;- Detailed development of process maps aimed at providing a clear visualization of operational stages and identifying interactions between different activities;- Collection and formalization of business rules, ensuring that all requirements are documented clearly and accessibly;- Management and execution of rigorous testing in quality and production environments to ensure the functionality and performance of products;- Continuous development and monitoring of tasks, implementation of improvements, and resolution of bugs, ensuring the ongoing enhancement of processes and products;- Critical analysis of performance indicators (KPIs) and creation of interactive dashboards for visualizing and monitoring organizational performance metrics;- Management of technology projects, utilizing both agile and traditional methodologies to ensure timely delivery within the defined scope.