Diego Quintero Email & Phone Number

New York, New York, United States

The Moinian Group is one of the largest privately held real estate investment companies in the world. Pioneering in the development of state of the art, visually distinguished properties.Community Management for 4 properties within our NYC residential portfolio: PLG, 90 Washington, 100 John, and Ocean.-Successfully managing daily issues, concerns or complaints with resolution. -Distributing incoming requests to the appropriate party and following through on any resident issues concerns or complaints. -Collaborating with leasing office and agents on ensuring a flawless move-in experience and a post move-in service follow up. -Supporting property GM, concierge, and maintenance teams to deliver an exceptional resident experience and ensuring all residentrequests are completed on a timely manner.-Managing a calendar of events for 7 monthly in house events .-Executing monthly in-house and remote events.-Collecting information for monthly newsletter and providing support to marketing director.-Working with outside vendors and creating community partnerships to provide residents with exclusive offers and experiences. -Collaborating with the concierge and maintenance teams to ensures cleanliness standards are met in all areas.-Supporting and communicating with other departments to provide excellent working relationships with all property teams and corporateoffice.

Los Angeles Metropolitan Area

Nestled in the heart of Downtown LA's Jewelry District - Green Street Los Angeles boasts 7 floors, fully integrated with a restaurant, penthouse gallery, event spaces, buyers lounge, brand showroom spaces, and executive office suites all dedicated to the thought leaders of the cannabis industry.Directed the overall administrative, billing, accounting, and payroll functions of the business.-Marketed and Leased a total of 35 office spaces,14 showroom spaces, and 2 event spaces..-Created and produced a minimum of 4 monthly, 200+ Guest in house events from inception to execution.-Effectively managed and oversaw bookkeeping functions including: posting payments, balance daily receipts, and collectIng delinquent accounts via quickbooks.-Exhibited excellent customer service and a positive attitude towards team members, building members, and all guests.-Curated all office functions, including ordering of office supplies, managing conference room access, building repairs & maitenance, daily food and beverage rotation, etc...-Answered & directed all inquiries from community members that involved daily person assistance and long term brand development through events, marketing, and building resources.-Maintained a tidy & presentable environment across all 7 floor from ground lobby to the penthouse gallery, ensuring it reflected the luxurious brand image of the agency + coworking space.-Generated a total of nearly $1M in sales through leasing and events in the first year.

Greater Los Angeles Area

My introduction into the corporate cannabis & trade show industry was structured with responsibilites in three core areas:Pre Event-Sustained research and discovery of the 700+ California Cannabis Retail Licenses' provided by the BCC.-Managed a team of two with daily active outbound registration efforts through a host of mediums: email, phone, social, events, etc.-Created a custom CRM database within ZoHo that allowed for attendee management personally correlated to each season of Hall of Flowers.-Coordinated travel accommodations for VIP guests that included flights, ground transportation, and hotels. Onsite-Constant communication with Hotels and Travel Companies to ensure guests arrivals were seamless.-Coordinated pre and post events with exhibiting brands to provide exclusive accessibility.-Managed and executed training of 10 staff members for successful on-site check ins with the use of Event Brite technology.Post Event-Connected with attendees to understand concerns & receive feedback through surveys on ZoHo Forms-Gathered all invitee and attendee data to evaluate the success of Retail Outreach and to compare against previous seasons so as to further develop the database.

Greater Los Angeles Area

After having waited many years to work for Make-It-Nice, the opportunity for my obsession with hospitality was able to be praised. With Make-it-Nice having owned the best restaurant in the world last year, I was highly prepared to bring forth my best assets and skill set to guide the NoMad through it’s debut in LA.With NoMad offering a plethora of food and beverage options within a historical building, it was not only important to understand the concept but to be able to embody it with each and every experience we delivered. At the NoMad, we took our jobs very seriously without taking ourselves too serious.

Beverly Hills, California, United States

Being given the opportunity to open a Jean-George restaurant in one of the most prosperous cities in this world has been nothing short of a staple in my life. With each and every day on the rooftop by Jean George, not only did I find a new definition for luxury but also a new perspective on to provide rather than to promote. With the fusion of both hotel and restaurant guests in our hands, I was continuously in the midst of communication with all other outlets of the hotel such as: concierge, salon & spa, pool, housekeeping, and valet to ensure each experience is defined as A Waldorf Moment, all while meeting Forbes Standards.

As part of the opening team for Otium, I could proudly say I was the face for a mecca of cuisine and art in LA. With each day and night I was given the opportunity to curate an experience for a mixture of guests that varied from museum tourists, local CEO’s, celebrities, and of course neighbors. While responsibilities included maintaining the books and reservations via both OpenTable & SevenRooms as well as leading a team of five employees, it was always a stern mission to define our restaurant as a neighborhood restaurant, regardless of our chefs pedigree, our partnership with The Broad Museum, or location in the ever-so financial Bunker Hill. Having worked in the neighborhood for over three years, I thank Otium for forever remaining the first dining room that respected the duality of my passion and focus for the genuine relationships that I cultivated in and out of it’s doors.

While my time hosting at the famed Tower Bar inside of the historic Sunset Tower Hotel was brief, it was not wasted – Each night I was grateful for the opportunity to cater to the some of the most affluent and famed guests that make up the city of Los Angeles and the world for that matter. While new guests were always welcome – this restaurant belonged to the many hundred regulars and VIPS, most with over 500 visits, not only producing me to study who they were but to remind them why they loved returning.The Tower Bar was a Hollywood institution that allowed guests to travel back in time to 1920’s glamour with not much focus on the cuisine but on the standards of warm service, comfort, and privacy.Working along side the honorable Maître D', Dimitri Dimitrov, I learned the essence of discretion, loyalty, and respect for guests within a dining room.

My first introduction to the dining scene in LA began at Pez Cantina with Bunker Hill – I entered with very little knowledge within a million-dollar restaurant in Downtown LA. Housed on the ground floor of the CBRE Headquarters – I garnered much respect from many of the neighboring companies and firms (O'Melveny & Meyers, Deloitte, Skadden, Oaktree, Capital Group, etc...) for continuously providing authentic and urgent service at the front door.While preserving my position as a lead host, I also took on the role of assisting the Owner and Special Events Director by bringing to life events such as rehearsal dinners, company events, and catering from the banquet event orders and all in between until breakdown. With Pez Cantina being a husband and wife operation, family values were at the core of our team ever reminding our guests that our work came from the heart.