Diego Ramirez
AeroLeads people directory · profile

Diego Ramirez Email & Phone Number

Tech support
Location: San Jose, Costa Rica 5 work roles
LinkedIn matched
✓ Verified Jul 2026 2 data sources Profile completeness 57%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Tech support
Location
San Jose, Costa Rica

Who is Diego Ramirez? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Diego Ramirez is listed as Tech support based in San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Diego Ramirez.

Diego Ramirez previously worked as Site Reliability Engineer at Softensity Inc and Technical Support Engineer at Microsoft.

Profile bio

About Diego Ramirez

I am a person with a positive mentality to try to do my best in all my jobs, responsible, independent person, and a self-learner with more than 9 year of experiences on the IT industry.I like to learn new technologies every day, so I spend a lot of my time in doing test by my own.I am looking for an organization that allows me to apply the knowledge gained in years of study and contribute to achieving the overall goals of the company and the responsibilities assigned to me, with the opportunity to continue developing myself.SkillsCustomer Satisfaction, Customer Service, loyalty, time management, multi-tasking, problem solving, technical support, data analysis, planning and strategy, leadership, succession plan, critical thinking, collaboration, communication, training, mentoring, coaching, initiative. Installation, Configuration, Usability and Support Knowledge Installation, Configuration and Usability OS: Windows XP, Windows Vista, Windows 7-8-10, Red Hat Linux, CentOS, Suse, Solaris, HP-UX, AIX, Ubuntu, Fedora, OpenVMS. Databases: Oracle, MSSQL, PostgreSQL, MySQL.Others: HP Data Protector (DP), Veeam, Office (Access, Excel, Word, PowerPoint, Outlook, Teams). Web Clients: Google Chrome, Firefox, IExplorer, Safari, Edge.Virtual Machines: Virtual Box, VMWare, Hyper-V Server: Windows Server 2003-2022Cloud: AzureProgramming Languages: Java, Phyton, .Net

5 roles

Diego Ramirez work experience

A career timeline built from the work history available for this profile.

Site Reliability Engineer

Softensity Inc

Costa Rica

Worked as site reliability engineer, conducting post-incidents review, fixing support escalation issues, product owner for the creation of new features from scratch for different functionalities, also improving the monitoring, alerting and availability of the application, working with pipelines, CI/CD deployments, SQL, programming languages. Working daily with Kubernetes, containers, and different azure resources at configuration, deployment and monitoring levelLooking for better ways of measuring and reducing cost of failures, also creating processes for automatization.

Jan 2022 - Oct 2022

Technical Support Engineer

Microsoft

Costa Rica

Worked 11 months in software support for Windows Server in Hyper-V, clustering, storage and backup, dealing with issues related to virtual machines, snapshots, failovers, storage (RAID, HBA, SAN, NAS, multipathing, iscsi, fiber channel), container and dockers, also issues related with VSS service and windows server backup, was the first engineer in Costa Rica to become SME in VSS service.Then, worked for 1 year in Azure Networking, working with Load Balancer, VPN, Express Route, traffic managers, CDN, DNS, Firewall, application gateways, endpoints. Reading and collecting logs from the applications, like network traces.Worked in App services team, handling all kind of issues related to web apps, functions apps, web jobs, API apps. Dealing with issues at code level (Java, Phyton, C++, .Net, .Net Core), certificates (SSL/TLS), IIS, Visual Studio, Visual Studio Code, GitHub, Dockers, AKS, templates (terraform).

Sep 2018 - Jan 2022

Technical Support Engineer Xenmobile

Citrix

Costa Rica

Worked 9 months in XenMobile support, troubleshooting issues related to enrollment and assignment of policies to mobile devices (IOS, Android, Windows), also with certificates (SSL) and active directory issues.

Jan 2018 - Sep 2018

Software Support Intermediate Windows Server High Availability, Backup And Storage

Tek Experts

Costa Rica

worked 6 months in software support for Windows Server in Hyper-v, clustering, storage and backup, dealing with issues related to virtual machines, snapshots, failovers, storage.

Jun 2017 - Jan 2018

Software Support Consultant Hpe Data Protector

Tek Experts

Costa Rica

I worked during 4 years in a software meant for backing up and restoring entire systems and databases.Doing troubleshooting on Windows, Unix and Linux.Reading Windows Event logs, collect dumps, dealing with networking issues, creating scripts for testing purposes.Dealing with issues at storage and hardware level like tape libraries, virtual tape libraries.

Jul 2013 - Jun 2017
FAQ

Frequently asked questions about Diego Ramirez

Quick answers generated from the profile data available on this page.

What is Diego Ramirez's role at their current company?

Diego Ramirez is listed as Tech support.

Where is Diego Ramirez based?

Diego Ramirez is based in San Jose, Costa Rica.

What companies has Diego Ramirez worked for?

Diego Ramirez has worked for Softensity Inc, Microsoft, Citrix, and Tek Experts.

How can I contact Diego Ramirez?

You can use AeroLeads to view verified contact signals for Diego Ramirez, including work email, phone, and LinkedIn data when available.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Diego Ramirez you were looking for.

Diego Ramírez
Diego Ramírez
It Product Owner, Software / Data Engineer At Intel Corporation
Costa Rica
Diego Ramirez
Diego Ramirez
Ceo En Cluster México & Centroamérica Swissport
Costa Rica
1 email domain
View similar profiles