Strategic management of offices and workplace experience activities for Guatemala and Mexico cluster (Procter & Gamble), providing strategic advice on issues, risks, and opportunities related to facilities management and overall Employee Experience. Strong relationship builder and consensus driver at all levels including local and regional management, Manage multi-disciplinary teams at remote locations to deliver best in class service. Provide financial stewardship by providing costs efficiency delivering industry workplace best practices.

Drive smooth move of all IT services to new offices avoiding business
interruption and minimal impact to end user.
1. Leading Multi functional Teams
2. Change Management
3. Risk Assesment
4. Vendor Management

• Simplify the Mobility platform by decommissioning the declining Blackberry service
• Remove the Blackberry device as a corporate service offering
• Move users on BES 5 servers to an approved device and close down the BES 5 servers.

Conduct IT Improvements for Central America Distribution centers this to
provide adequate support and connectivity to protect product supply for
the region.
1. Risk assessment
2. Continual Improvement
3. Vendor Management
4. Business continuity

Optimization of corporate mobile services for Latin America, providing alternative solutions in cost and benefit to the company.
1. Costs Reduction Iniciatives
2. Personal and Corporate use solutions – BYOD (Bring your Own device)
3. Providing solutions for VUCA countries AR – VZ (Windows Mobile and Android)
4. Managing service operations and Carriers interactions

Establishing metrics and controls to manage infrastructure projects in manufacturing plants in Mexico, improving delivery times of projects, allowing to control several (~ 40) projects simultaneously.
1. Portfolio Management
2. Multiple partners Coordination and integration
3. Incident managements and escalations.

Governance of IT / Facilities services establishing delivery metrics in quality, time and Budget, allowing operational transparency to end users.
1. Budget Management
2. Contribute and lead projects
3. Global and regional strategies leader