Diego Rivas Email & Phone Number

Miami, Fl, Us

•Responsible for managing the servicing of a $80 million portfolio to mitigate minimal losses of less than 4% annually and monthly delinquency rates not to exceed 5%.•Oversee and coordinate the commercial loan workout process, encompassing loan modifications, restructuring, liquidations, and legal proceedings. •Supervise and ensure adherence to SBA Standard Operating Procedures, the Fair Debt Collection Practices Act, and all relevant state and federal regulations for loan portfolio servicing. •Responsible for reviewing, approving, and ensuring timely submission of SBA Forms, such as the Lender’s Application for Loan Guaranty.•Led SBA auditing processes for servicing and closing, ensuring timely delivery of completed loan files for post-close audits and coordinating with internal and external stakeholders.•Served as a regulatory liaison, facilitating communication between business units and regulatory bodies to address SBA loan compliance issues.•Develops the Executive Portfolio Quality Summary for Board Members which details the portfolio health of the organization and provides trends and analysis. •Manages all Loan Sales for the SBA 7a CA and microloan portfolios that have resulted in $15M in total loan sales.•Organized & managed the SBA PPP Forgiveness program which resulted in $24 million in forgiven loans. •Responsible for developing the monthly Loan Loss Reserve calculation to align with our CECL accounting requirements.•Played a key role in the successful launch of a revamped digital loan application platform, resulting in improved efficiency and increased loan volume.•Implements and leads software improvements in Microsoft Dynamics CRM, Power BI & Nortridge Loan System to support portfolio servicing and analytics. •Member of the Senior Leadership team, IT Committee and Loan Committee teams which provide recommendations on organizational issues and projects.

•Developed and maintained portfolio quality reports and analyzed trends.•Coordinated and supported the servicing of the $32 million SBA 7a CA & Small Business loans Portfolio.•Responsible for providing administrative support to ensure effective and efficient administrative operations for the Collections & Account Resolution department.

•Assists, manages, and supports day-to-day finance operations.•Utilizes multiple third-party systems tied to the ERP to provide streamlined and efficient daily processes. •Serves as project management lead while working with IT to implement suggested initiatives.•Monitors and maintains the billing and collection of all collections & third-party contracts.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba