Provided professional human resource expertise, advice, and support to leaders and hiring managers on recruitment strategies, employee and labor relations, better practices on interviewing and conflict resolution.• Identified changes in industry practices and business trends, reporting on opportunities to improve service area deliverables, including employee engagement and diversity, equity, and inclusion initiatives.• Supported HR data management to ensure accuracy in the reported… Show more Provided professional human resource expertise, advice, and support to leaders and hiring managers on recruitment strategies, employee and labor relations, better practices on interviewing and conflict resolution.• Identified changes in industry practices and business trends, reporting on opportunities to improve service area deliverables, including employee engagement and diversity, equity, and inclusion initiatives.• Supported HR data management to ensure accuracy in the reported information using workday as main platform. Knowledge and use of SAP as user for HR Module.• Prepared reports, conducted research, and contributed to special projects to enhance the quality and efficiency of Staffing procedures.• Responsible of complete recruitment cycle, on Software and engineer projects, hiring profiles like full stack developers, embedded software developers, design engineers, product and project managers, software architects, UX/UI, Artificial intelligence Engineers and Testers. Show less

• Conducted technical screenings, interviews, and mapping of specific profiles for IT vacancies.• Coordinating with the Mexican, Ukrainian, and Colombian recruitment team, focusing efforts to accomplish correct procedures of the hiring goals and quality during the complete recruitment process.• Provided onboarding, training and development for new team members and new hires, setting goals in weekly meetings.• Developed and implemented strategies to improve recruitment processes.

• Collaborated with hiring managers to define requirements and specifications for IT Positions.• Full control and responsibility of complete recruitment, selection and hiring process. • In charge of staffing processes and document verification to ensure correct on-boarding.

• Coordinated project to decrease rotation rate in the Service Desk area through diagnostic processes and development of targeted retention strategies.• In charge of recruitment processes for Software, Design and Sales projects.• Manage full life-cycle recruitment process, end to end. Coordinate communication with hiring managers, internal and external clients, and stakeholders to accomplish hiring goals. Managed by KPIS and keeping all data with use of People Soft.