• As the country head for sales and account management, did get highly involved in local-regional and global efforts to implementing a wide array of business solutions for an extensive portfolio of global companies, all of them, different in size and business nature.• Did lead and supported the end to end performance of the commercial unit, responsible for achieving new signed sales in the amount of $34M USD a year (combined CR and MX) plus a satisfactory client retention of +98%• Successfully put together the business strategy currently in place and supported the integration of new team members to leverage the ongoing sales efforts. • Remarkably surpassed by +100% the assigned sales quota and secured the agreed retention rate for 3 years in a row.• Did manage local and regional relationships with stakeholders at all levels, including team members in Finance,CX,PMO and Supply Chain, both internally and externally.

• Successfully launched new corporate branding and proposed strategy to move NWQ from a local business model into a regional TMC while leveraging relationship with existing and new business partners.

• Worked closely with regional PMO to delivering travel and technology solutions for clients within the existing portfolio.• Conducted quarterly and annual business reviews for the assigned portfolio of global clients.• Did get highly involved in all levels of service concerns and incidents at the point of sale, back office, invoicing, forms of payments, reporting and timely data delivery.• Identified new areas of improvement in the frontline of service and worked along with Operations and IT to provide a way out to efficiently provide the requirements expected by the customer. • Utilized business acumen and product expertise to create long term and strategic relationships with direct customers and suppliers.

• Local and regional sales support for a client portfolio of +50 clients in the CAMCAR region.• Discovering needs and proposing solutions• Product demonstration and troubleshooting escalation• Onsite training