Diego Serrano Email & Phone Number

Orlando, Florida, United States

• Organized the track of orders and requests that came in and made sure to respond to them accordingly to the time window provided
• Responded to customer complaints in timely and professional manner resolving issues accordingly

Clermont, Florida, United States

• Responded to customers on all social media platforms and emailed regarding questions about the store, along with posting on social media accounts
• Cleaned, dusted, swept, and cleared the bar of any clutter and appropriately stored drinks or food in the refrigerator
• Kept track of records in the store, pushing the records to the back of the bins, and emailing a daily report based on how the day went with purchases from customers

Puerto Rico

• Led attorney team in moot court activity and presented case in front of Judge Silvia Carreño-Coll
• Performed in Probation Officer mock interview and asked questions to people who were in probation
• Attended FBI Seminar and had the opportunity to talk with various agents and network with them

Bachelor Of Arts - Ba, International Politics (National Security Concentration)

High School Diploma