Diego Spera

Diego Spera Email and Phone Number

Head of Operations @ Bellarome Travel
Rome, IT
Diego Spera's Location
Rome, Latium, Italy, Italy
Diego Spera's Contact Details

Diego Spera personal email

n/a
About Diego Spera

Passionate about travelling I am an experienced Head of Operations with very good inclination to teamwork coordination. Skilled on guests / customers profiling and always focused on proactive actions. Qualified profile with advanced knowledge in communication, sales and operations management.Specialties: Tourism servives Suppliers reserachTeam coordinationComplaints handling Up-selling strategies Cross-selling strategies On-line Rating Revenue Management

Diego Spera's Current Company Details
Bellarome Travel

Bellarome Travel

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Head of Operations
Rome, IT
Diego Spera Work Experience Details
  • Bellarome Travel
    Head Of Operations
    Bellarome Travel
    Rome, It
  • Bellarome Travel
    Head Of Operations
    Bellarome Travel May 2024 - Present
  • Bellarome Travel
    Operations Manager
    Bellarome Travel May 2022 - Present
    I am mainly dedicated to plan the mid-term activity of the company; I coordinate the work of a team that manages a voulme of 100 trips monthly. We are constantly looking to expand our offer and to find new suppliers for productive partnerships.The goal is to have a great network that makes us competitive with our offer and, most important, very into our offers so we can really offer great travel experiences.Key activities: - Travel planning- Cost control- Budget… Show more I am mainly dedicated to plan the mid-term activity of the company; I coordinate the work of a team that manages a voulme of 100 trips monthly. We are constantly looking to expand our offer and to find new suppliers for productive partnerships.The goal is to have a great network that makes us competitive with our offer and, most important, very into our offers so we can really offer great travel experiences.Key activities: - Travel planning- Cost control- Budget administration- Team management- Suppliers research Show less
  • Grand Hotel Via Veneto S.P.A.
    Front Office Manager
    Grand Hotel Via Veneto S.P.A. Mar 2012 - Mar 2022
    Luxury hotel in the heart of Rome, with 116 rooms. Exclusive facilities and top suites overlooking via Veneto, the the cradle of "La Dolce Vita". An excellent location for Celebrities, State Leaders and Royals.Operations management, up-selling / cross-selling revenue and complaint handling as principal duties.Key points:- Upselling target- Cross selling target- On-line reputation target- Reviews colleting - Team management
  • Glh Hotels
    Guest Relations Manager
    Glh Hotels Nov 2009 - Jan 2012
    Londra, Regno Unito
    GRM for the 350 bedrooms hotel on Buckingham Palace Road. Cooperating at the £ 20mln and re-branding of the property for the Guoman portfolio.Coordinating the Guest Relations department and covering the Duty Manager calendar.Key points- Customer loyalty- Quality control- Team management- Complaint handling
  • Starwood Hotels & Resorts Worldwide, Inc.
    Regional Sales Trainee
    Starwood Hotels & Resorts Worldwide, Inc. Feb 2009 - Sep 2009
    Starwood Hotels & Resorts Worldwide, Inc. is one of the most global high-end hotel companies in the world. Its strength lies in many distinct lifestyle brands. I had the opportunity to collaborate with Senior Managers and travel around the world to experience different markets to build my professional profile.
  • Rome Cavalieri, A Waldorf Astoria Resort
    Sales Cordinator
    Rome Cavalieri, A Waldorf Astoria Resort Mar 2008 - Oct 2008
  • Rome Cavalieri, A Waldorf Astoria Resort
    Sales Trainee
    Rome Cavalieri, A Waldorf Astoria Resort Sep 2007 - Mar 2008
  • Rome Cavalieri, A Waldorf Astoria Resort
    Bell Boy
    Rome Cavalieri, A Waldorf Astoria Resort Nov 2003 - Aug 2007

Diego Spera Skills

Customer Service Hospitality Management Management Travel Planning Formazione Front Office E Learning

Diego Spera Education Details

Frequently Asked Questions about Diego Spera

What company does Diego Spera work for?

Diego Spera works for Bellarome Travel

What is Diego Spera's role at the current company?

Diego Spera's current role is Head of Operations.

What is Diego Spera's email address?

Diego Spera's email address is di****@****els.com

What schools did Diego Spera attend?

Diego Spera attended Sapienza Università Di Roma.

What skills is Diego Spera known for?

Diego Spera has skills like Customer Service, Hospitality Management, Management, Travel Planning, Formazione, Front Office, E Learning.

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