Diego Toscano Email & Phone Number

El Segundo, California, United States

Los Angeles, California, United States

Ensure that customers arrive safely and in a timely fashion to their destination while creating a welcoming and safe environment, aiding customer satisfaction. With each passenger, I demonstrate the ability to peacefully be nimble with unforeseen circumstances or delays and use advanced driving techniques to better improve the overall customer experience. I deliver Important & Time Sensitive Packages in a timely matter. I assure that the vehicle is maintained in excellent condition, is cleaned and sanitized regularly after each ride and that astute knowledge of vehicle maintenance is applied. I drive VIPs to various destinations upon request, with veteran knowledge of the cities and efficient routes within Los Angeles area. I keep a neat and smart appearance, am customer friendly and am an intellectual individual with the desire to please each passenger and exceed expectations.

New York/New Jersey (Tri-State Area) & Los Angeles Area

- Safely transported passengers to destinations across town.- Stayed level-headed during encounters with aggressive and inebriated passengers. Used laughter to de-escalate potential disputes.- Earned a 5-star driver rating by providing exceptional customer service.- Multi-tasked in a high-pressure environment. Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction.- Maintained a clean vehicle and a professional personal experience.- Optimized positioning and schedule to reduce wait times and increase revenue.- Handled all financial records, including tax-deductible expenses, mileage, and earnings.

Los Angeles, California, United States

Provide a professional, timely, and luxury ground travel experience for high-brow customers ranging from business executives, celebrities, medical professionals, and more. From coordinating with airport greeters, talent representatives, event coordinators, hotel concierge, and more, I ensure the safety and care of my passengers with discrete, efficient, and skilled service. Additional tasks include assisting with security efforts (ex. paparazzi avoidance), occasionally assisting with trusted errands requested by VIP clientele, and being flexible with vehicle needs. Proficient in operating sedans and SUVs.

Greater Los Angeles Area

Greater New York City Area

Safely drives guests to/from destinations. per their reservationMaintains the EmpireCLS vehicle for guest readiness at all times, including daily operator maintenance checks, cleaning interior and exterior, arranging for maintenance, and reporting operating problemsPre-plans routes and requirements by studying schedule or special requestsDetermines occupant and luggage requirementsChecks road conditions and estimates travel timesArranges temporary and long-term parkingWillingly assists guests in/out of vehicle, and loads/unloads luggageOperates the vehicle in a manner of safely and professionalismMaintains client and information confidentiality at all timesDocuments actions, and maintains travel logs and maintenance recordsReports accidents or vehicle damage immediately to managementIncreases job knowledge by participating in education opportunitiesMaintains and effectively communicates trip billing charges

United States

- Safely transported passengers to destinations across town.- Stayed level-headed during encounters with aggressive and inebriated passengers. Used laughter to de-escalate potential disputes.- Earned a 5-star driver rating by providing exceptional customer service.- Multi-tasked in a high-pressure environment. Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction.- Maintained a clean vehicle and a professional personal experience.- Optimized positioning and schedule to reduce wait times and increase revenue.- Handled all financial records, including tax-deductible expenses, mileage, and earnings.

New York, New York, United States

Mission of the Contract Compliance Unit is to ensure compliance with City, State, & Federal rules, regulations and Laws that governs a contract. Role of an investigator is to attend Pre-Bid Conferences and Bid opening sessions; Review and Process received documents; Review Payroll and sign-in logs for compliance determination; Visit project site, observation and evaluation of all areas of an operation for compliance determination and conduct prevailing wage interviews for the employees of prim and subcontractors. Visit REI/construction site office, review documents and observe the facility for compliance determination. Coordinate & meet with other units, agencies, & agency officials. Share information with respective investigator, prepare and post detailed field visit report. Discharge other responsibilities as assigned.

Greater New York City Area

Maintained and improved solid vendor relationships while working with Executives, ensuring clear communication on deliverables and expectations. Analyzed purchases by employees, to locate key suppliers and negotiate purchasing agreements with vendors on behalf of the company to get higher quality goods at the lowest prices possible. Ensured compliance with all related laws and regulations.