Diego Acuña Garcés Email & Phone Number

Lead initiatives and digital projects focused in the development of new products aligned to the Regional eCommerce strategy in Chile, Colombia, Ecuador y Mexico. Coordinating projects with Omnichannel, Commerce, Technology, Customers, Digital Marketing, and technology strategic partners. Regional Roadmap development, tracing of corrections on the website and development QA.

Lead and manage all the actions to ensure on the website the commercial and strategical activities. Get the insights to allow the improvements in the operational flow and the improvements plans development. Establish and maintain communication that allows automating processes, solving operational problems and anticipating improvements and critical events.

Pontificia Universidad Católica de Chile MBA and Universidad Técnica Federico Santa María Business Degree. Focused in Retail, FMCG or consultancy in Omnichannel, ecommerce, Digital Transformation and Project Management in large or SMB enterprises based on my experience in diverse range of areas. Other activities as entrepreneur's mentor or advisory.

Santiago

Be the reference between the business and the technical part of the regional digital analytics team through agile methodology, in the development of management dashboards for digital products (web & apps) for Chile, Peru, Colombia and Argentina of the supermarket division. Management of functions and improvements of the product according to the team's roadmap to provide the metrics needed to the eCommerce managers decisions.

Santiago, Chile And Lima, Perú

Lead initiatives focused on the development of new products aligned to the eCommerce and Omnichannel strategy of supermarkets division in coordination with different managements of Chile, Argentina, Peru and Colombia. Coordination of the Omnichannel Committee of Supermarkets, Department Stores and Home Improvement divisions for the CEO and the C-Suite. Organization of the "Omnichannel week" with the presence of the Technology, Marketing, Logistics and eCommerce managers of Chile, Argentina… Show more Lead initiatives focused on the development of new products aligned to the eCommerce and Omnichannel strategy of supermarkets division in coordination with different managements of Chile, Argentina, Peru and Colombia. Coordination of the Omnichannel Committee of Supermarkets, Department Stores and Home Improvement divisions for the CEO and the C-Suite. Organization of the "Omnichannel week" with the presence of the Technology, Marketing, Logistics and eCommerce managers of Chile, Argentina, Peru, Colombia and Brazil and strategic/ technological partners to establish the priorities and goals of the Omnichannel 2019 strategy.Process team leader on SAP integration project for supermarkets division in Peru. Design, coordination and monitoring the project RollOut plan for the go live of stores. Show less

Santiago

Responsible for the coordination and logistical management between Agrosuper operations and supermarket channel (26 percent of the sales) in all categories, complying with the fill rate, depth and replenishment system indicators. Analyze, detect and promote through these indicators the opportunities and improvements in the execution and distribution management for our client.

Santiago

Responsible for the perishables sales of the Wholesale channel (27% of the channel sales) at SMU holding company (5% total holding sales), fulfilling the sales and margin objectives through the management of prices and promotions. Assortment optimization and flowcharting according to the sales strategy of the channel with a team of 3 people.

Santiago

Responsible for the supply management for supermarkets division (21% of total holding sales) and convenience stores division (3% of total holding sales), improving availability and inventory levels with a team of 5 people.

Santiago

Project Manager on Automatic Replenishment Project. Implementation through ERP SAP in 185 supermarket stores and 30 convenience stores of automatic replenishment model with a team of 9 people.Second stage as Key User in the parameterization by JDA system for Distribution Centers (AWR) and stores (ASR). Successful implementation according to the planning of the 2 programmed stages.

Santiago

Responsible for improving the KPI's (fill rate, DOH) and supply management of three different Distribution Centers (Antofagasta, Santiago Non Food and Valdivia) with a team of 3 people. Closing in the planned times of 2 Distribution Centers.

Santiago, Chile And Lima, Perú

Survey of processes and successful implementation of the SAP Warranty Management module in Chilean and Peruvian branches at Post Sale division.

Santiago

Responsible for the continuous improvement of the quality management system of the area according to ISO 9001-2000 and in the management control through information technologies for the warranty department.

Master Of Business Administration - Mba

Behavioral Science Of Management

Innovation And Sustainability

Strategic Innovation And Management In Emerging Markets

Global Business, Leadership And Innovation

Business Administration

Diploma

Diploma

Diploma

Industrial Execution Engineer