Diego Abt Zirena Email & Phone Number

Barranquilla, Atlántico, Colombia

Remot helps small business owners and entrepreneurs grow world-class teams in Latin America.We recruit, onboard, manage, and monitor your extended teams to give you a unique customer experience and holistic solution.

Florida, United States

Florida, Estados Unidos

Launched a 501(c)(3) non-profit organization advocating for youth through providing content, programs, and a community to build powerful young leaders by bridging the gap between education in the classroom and real world opportunities.► Partner with 150+ companies including New York Times, Google, Bloomberg, MasterCard, Chobani, Google, LinkedIn, and.

Provincia De Lima, Peru

• Led strategic planning and decision-making processes. This includes identifying and evaluating emerging technologies, assessing their potential impact on business operations, and devoloping strategies for incorporating.
• Provided technical leadership and expertise to guide the team in implementing cutting-edge technologies and best practices.
• Led a team of IT professionals in the digital transformation lab. It includes setting performance expectations and fostering a collaborative and innovative team culture.
• Worked closely with cross-functional teams, business stakeholders, and external partners to drive the digital transformation initiatives.

Provincia De Lima, Peru

• Responsible for overseeing the delivery of 30+ IT services to internal and external customers. This includes managing service level agreements (SLAs), monitoring service performance metrics, and ensuring that IT.
• Managed 15 IT professionals who are responsible for service desk operations, incident management, problem management, and other IT service-related functions.
• Primary point of contact for about 500+ internal and external customers, and responsible for building and maintaining strong customer relationships.
• Responsible for managing relationships with 20+ third party vendors and service providers who are involved in delivering IT services.

• Provided support to the IT Director and innovation team in driving innovative initiatives across the organization. It includes conducting research on emerging technologies, market trends, and industry best practices.
• Evaluated and assessed 50+ technologies and solutions to determine their feasibility and potential impact on the organization´s operations.
• Provied support to IT Director by assisting in project planning, monitoring progress, and coordinating activities to ensure that projects are delivered on time and within scope.
• Responsible for analyzing data related to innovation initiatives, identifying patterns, trends, and opportunities for improvement, and provided insights and recommendations to the IT and innovation team.

Bachelor Of Information Systems

Bachelor Of Business Administration (Bba), International Business